STATEWIDE NEWS RELEASE
FOR IMMEDIATE RELEASE
CONTACT: OFFICE OF COMMUNICATIONS
HSMV-INFO@FLHSMV.GOV
TALLAHASSEE, Fla. ~ The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) determined that a malicious actor accessed certain department records on September 4, 2026, using compromised credentials. The Department took immediate steps to contain the activity and secure its systems to prevent further unauthorized access.
The ongoing investigation, conducted in collaboration with the Florida Digital Service and the Florida Department of Law Enforcement, determined the information potentially affected includes driver license and motor vehicle data, to include document images, and other personal information. At this time, FLHSMV has no evidence indicating that information has been misused.
FLHSMV will be sending letters this week to current driver license or identification card holders potentially impacted by the breach. Additionally, to protect the identity of those impacted, we have partnered with Sontiq, Inc., a TransUnion company, to offer complimentary identity and credit monitoring services and $1 million identity theft insurance for 1 year.
In accordance with Section 501.171, F.S., FLHSMV is also issuing this substitute notice because it may not have current mailing addresses for impacted customers who no longer hold a valid Florida driver license or identification card or who previously had a vehicle titled in Florida.
FLHSMV recommends taking the following precautions:
- Review account statements and credit reports for suspicious activity.
- Monitor your financial and online accounts.
- Consider placing a fraud alert or security freeze with major credit bureaus.
- Use Federal Trade Commission resources available at https://www.identitytheft.gov/databreach
A free credit report may be obtained from each of the three nationwide consumer-reporting agencies by visiting http://www.AnnualCreditReport.com or by calling 1-877-322-8228.
In addition, the three nationwide credit bureaus may be contacted at the telephone numbers below:
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Equifax: 800-525-6285
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Experian: 888-397-3742
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TransUnion: 800-680-7289
Persons who previously held a Florida driver license, Florida identification card, or Florida title and did not receive a mailed notice may contact FLHSMV using the information below.
Email: customerinquiry@flhsmv.gov
Website and FAQs:FLHSMV.gov/DataBreach
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