 In this e-mail, you'll find:
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Customer Connections - December 2023
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Notice of New Bill Pay Address
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FPUAnet Free Public WiFi
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Connect to Protect - Septic to Sewer for only $110
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FPUA Outage Map
1. Customer Connections - December 2023
This month, join the 2024 Power of Giving Campaign to support your neighbors, print and mail a colorful snowman to help decorate the FPUA lobby for the holidays and New Year, and learn all about the local Heathcote Garden of Lights.
2. Important Notice: New Bill Pay Mailing Address
 IMPORTANT NOTICE: The address for mailed utility payments has changed and customers wishing to pay their monthly utility bills via mailed payments are asked to please mail your payments to the following address:
Fort Pierce Utilities Authority PO Box 162644 Altamonte Springs, FL 32716-2644
Payments that were mailed in by physical check to the prior address will be forwarded to the new address but may experience a slight delay caused by the forwarding process. If you have mailed a payment to the prior address and are concerned that it could be received after your cut-off date, please contact a Customer Service Representative at 772-466-1600 ext. 3900. We are happy to help.
Customers are also welcome to use any of our other convenient payment options available including:
- Online at www.FPUA.com/Account-and-Billing
- At our walk-up kiosk, 24/7, located on the west side of FPUA's Administration Building at 206 S. 6th St.
- Over the phone, 24/7, by calling 772-466-1600 ext. 7100
- By dropping your payment in the drop box also located on the west side of the Administration Building
- At our Customer Service lobby at 206 S. 6th St., 9am-5pm weekdays
- Or by visiting any of the following partner locations:
- Cash Plus at 2059 S. US1 - K-Mart Plaza (772-466-8669)
- Down South Beverage & Check Cashing at 420 N US1 - Inside Cartoon Carwash (772-466-8111)
- Seacoast Bank at 1901 S US1 (772-466-3401, for current bills only)
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PLUS all Pay Near Me locations (Click here for a map of all locations, which includes Walgreens, CVS, WalMart, 7-Eleven, Family Dollar and more)
Thank you for understanding and for allowing FPUA to serve you in all of your hometown utility needs.
3. FPUAnet Provides Free Public WiFi in Fort Pierce
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DID YOU KNOW that FPUA offers local, affordable, and fast fiber internet service through FPUAnet? FPUA launched FPUAnet in 2003 to a limited commercial audience, hoping to bring Fort Pierce businesses the option of selecting a municipal internet provider with responsive and local customer service. Today, FPUAnet offers fiber-to-the-parcel internet to a wide array of residential and commercial customers at competitive prices designed to accommodate our community’s needs. Fiber-to-the-parcel internet is the fastest and most advanced, reliable internet technology available, and FPUAnet now reaches over 1,500 parcels, with over 160 miles of fiber optic cable, covering both residential and commercial customers.
Connect with FPUAnet by visiting www.FPUAnet.com
FPUAnet also offers free public WiFi throughout Fort Pierce, which you can access at any time at these locations:
- Lincoln Park Community Center
- Fort Pierce Intermodal Center
- Jaycee Park
- Jetty Park
- The Manatee Center
- Marina Square
- Linear Park
4. Connect to Protect - Septic to Sewer for only $110
FPUA's septic to sewer conversion program protects the Indian River Lagoon while also making conversion affordable and accessible for our community.
Thanks to grant funding made possible by state and federal agencies, the septic-to-sewer conversion cost for FPUA customers has been significantly reduced beginning October 1, 2023.
These new grant dollars dramatically minimize the financial burden of transitioning from septic to sewer. Embracing this opportunity will not only lead to long-term cost savings, but also actively contribute to the protection of our waterways and the Indian River Lagoon.
The special one-time cost to convert is only available while grant funds last. Without grant funding, the cost to convert from septic to sewer is $9,720 or more.
Please call or email to schedule an appointment, get more information, or to begin the conversion process. Contact us at 772-466-1600 (ext. 3900) or via email at cs@fpua.com.
5. FPUA Outage Map
When storms arrive, FPUA's TeamUA mobilizes to ensure that our customers stay connected. We track outages on a public FPUA Outage Map so that you, our valued customers, can see the outages we are tracking and addressing. We also provide updates on Facebook and via e-mail, with text updates currently in development. We thank you for your patience and understanding during critical outages while our field crews work to safely restore your power as quickly as possible.
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