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Welcome, New Customer!
We would like to welcome you as a new customer to Clearwater Gas System. We are committed to providing safe and reliable natural gas energy to your home or business. Natural gas is a reliable choice for heating, cooking, and electricity generation. Our Clearwater Utility Customer Service team aims to provide courteous, understanding, and efficient service to our valued customers.
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Billing Schedule
Utility bills are generated monthly based on your measured usage over the previous month. Your bill date depends on your location and when your meter is read; this date will remain around the same time of the month. However, the specific date may fluctuate. Utility bills are due three weeks after the date they post.
Receiving Your Bill, Customer Portal, & Paperless Billing
Your first bill will be mailed to the mailing address provided upon creating your account. Once you receive your bill, you can register your account online and enroll in paperless billing. The steps to enroll in these programs can be found online at MyClearwater.com or by using the links below.
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Paying Your Utility Bill
There are several different ways to pay your utility bill. With direct debit, your utility bill is automatically paid from your bank account. There are no convenience fees associated with this service. Sign up at MyClearwater.com/DirectDebit.
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Safety is paramount to us at Clearwater Gas System. To report a gas leak or emergency, call our 24/7 emergency dispatch line at (727) 462-6633.
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Clearwater Gas System's team of professional gas technicians are committed to providing top-notch service and repair of most residential and commercial gas appliances. From repairing gas water heaters to lighting pilots, our service and repair team can assist you with ensuring that your gas appliances are operating at peak performance.
To schedule an appointment, call (727) 562-4900 from 8 a.m. to 5 p.m. Monday to Friday, except on city holidays.
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 Clearwater Gas sells a range of gas appliances to complement your lifestyle. When it's time to replace your residential or commercial gas water heater, pool/spa heater, contact the Clearwater Gas Sales team at (727) 562-4980 to learn more about the savings offered to existing gas customers.
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Consider setting up a donation to the We Care Fund, which assists customers who have encountered hardships that make paying for basic utilities a challenge. The program is administered through the Salvation Army.
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Rates
 Gas rates include a minimum service charge to recover a portion of the fixed costs. Charges in addition to the minimum charge are based primarily on consumption. These rates are updated monthly to keep pace with current market rates.
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Sign Up for City News
 Now is a great time to find out what's happening in the Clearwater community. Sign up for email newsletters and information about events, programs, and community news.
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Questions? We're Here to Help
Reach out to us at Clearwater Utility Customer Service with your questions or concerns, and one of our customer service representatives will be able to help you.
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