ServeDC Snow Team Heroes 2026–2027 Season Kick-Off & Adopt-a-Block Outreach
As we prepare for the upcoming 2026-2027 winter season, ServeDC, The Mayor's Office on Volunteerism and Partnerships, under Mayor Bowser's Clean and Safe DC initiative, is launching this year's Snow Team Heroes program.
Last season, 782 volunteers cleared snow pathways for 1,065 homes across all eight wards, ensuring eligible seniors and residents facing disability, access, and functional needs (DAFN) stayed safe and connected. To build on this success, we are partnering closely with Advisory Neighborhood Commissions to champion localized neighborhood readiness.
How You and Your Commission Can Plug In:
Serve as or Appoint Neighborhood Snow Ambassadors
We encourage each ANC and Single Member District (SMD) to identify 1-2 Neighborhood Snow Ambassadors. Ambassadors serve as localized points of contact to mobilize volunteers, coordinate block coverage, and ensure vulnerable neighbors are identified and supported.
Promote the "Adopt-a-Block" Model
We invite you to encourage neighbors, civic associations, and block captains to adopt their residential blocks. Organized volunteer groups work together so that participating seniors and DAFN residents in single-family homes receive a mandatory 35-inch clear pathway from their front door to the public sidewalk within 24 hours post-event.
Connecting Eligible Residents to Snow Pathway Services
Please share registration options with seniors and DAFN residents living in single-family homes within your district. Registration opens in November through the following channels:
Volunteer Sign up Online: snowteam.dc.gov
Resident Registration by Phone:
ServeDC Volunteer Snow Desk at 202-727-7925 (Option 1) or reach the Serve DC Community Engagement Teams directly at 202-727-7927/727-7937 or email snowteamheroes@dc.gov
311: Submit a DC 311 service request
(Note: Snow Team Heroes is volunteer-supported, so matches are prioritized but not guaranteed. Residents are encouraged to also lean on family and neighborhood networks.)
Mobilizing Volunteers & Student Service Hours
Volunteers can register directly at snowteam.dc.gov. High school students (ages 14+) can earn verified DCPS community service hours. Equipment (shovels, ice melt, PPE) will be staged and distributed across primary depots and satellite DPR sites starting in November.
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