November 2022
Dear Team,
It's hard to believe that it's been nearly two months since we became the Department of Licensing and Consumer Protection (DLCP). We've continued our work to be innovative and collaborative in assisting our customers in learning about the agency and our role in serving them.
I am excited about our next steps and l look forward to continuing working across the agency as we forge the best path ahead together for our team and for those whom we serve.
Next week we will host a Virtual Hiring Fair, please encourage all qualified applicants in your networks to apply for our open positions.
During this season of Thanksgiving, I have been reflecting on the things I am most grateful for. Primarily among them is our dedicated group of staff. Thank you for your hard work and for providing excellent customer service. Without your commitment, creativity, flexibility, and high standards, we would not be the thriving agency that we are.
This is also a good time to consider how else you'd like to give back to our community. The DC ONE FUND is a great workplace giving program that I recommend you consider contributing to. Staff have given generously in years past, and it is my hope that our DLCP team will support this program. Please read on to learn more.
I wish you and your family a happy Thanksgiving filled with abundance and bright moments. If you are traveling over the holiday, please be stay safe.
Best,
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 Shirley Kwan-Hui
Interim Director
 In observance of Thanksgiving Day, DLCP will be closed on Thursday, November 24, 2022 and Friday, November 25, 2022.
We will resume normal business hours on Monday, November 28, 2022.
 There is a great deal of opportunity at DLCP during this exciting time. We applaud those who think critically, embrace change and are seeking to grow their careers by taking on new challenges.
On Thursday, December 1, 2022, DLCP will hold a virtual hiring fair. We encourage staff and the public to apply for positions that they are qualified for and to share the information with their networks.
Candidates must apply before November 28, 2022, to be considered. Candidates will also be able to claim additional preference for District residency, military service, and foster care as applicable in any other hiring event.
We are currently seeking talented professionals who possess a relevant skill set and strong desire to serve the residents and businesses of the District.
If you have an interest, we encourage you to learn more by viewing the open positions posted at dlcpdc.gov/jobs.
The DC One Fund is a convenient tool for you to make a donation to the charity of your choice through payroll deduction. If you itemize deductions on your taxes, this is a simple way to track your donations. Also, please remember that every donation of any dollar amount makes an impact in our community.
The DC One Fund program is the District Government’s workplace giving program. It is jointly administered by the United Way of the National Capital Area and The United Black Fund Inc. of Greater Washington, DC.
The program is run by the Office of the Secretary of the District of Columbia. The Office of the Secretary, in conjunction with agency coordinators, plans and administers the day‐to‐day operations of the One Fund program.
District government employees can manage their One Fund donations electronically during the campaign season that begins on the first Monday of October and ends on the second Friday of December, lasting approximately 10 weeks. Recurring payroll deduction, one-time payroll deduction, credit, or debit card payments are accepted.
All payroll deduction pledges start on the first or second pay period of the following calendar year.
Can I do a one‐time donation?
Yes, you can. Go to www.dconefund.org and select the “pledge now” button, login, and then you may donate using the one‐time payroll deduction option or the credit card option.
How do I find my agency’s coordinator?
Send an email to dconefund@dc.gov with your agency’s name and we will respond to you with the name, email and phone number of your agency’s coordinator
Can I give $25 or less to my favorite charity?
No. United Way of the National Capital Area, which is the lead administrator of the DC One Fund drive, will not send donations of $25 or less to an individual charity. If an employee wants to designate funds to his or her charity of choice, the total annual contribution must be at least $26. Donations of $25 or less will be treated as undesignated contributions. Undesignated contributions are used to pay for the annual financial audit of the DC One Fund and other administrative costs. The United Way’s Community Impact Fund is supported by the remaining undesignated funds.
Can I change the amount of money allocated or the charity to which my donations are allocated?
Yes. Please go to the DC One Fund donation site, select the “pledge now” button, login, and from there, click “edit” on the donation summary page.
My charity is not a member of United Way or United Black Fund. How do I get my charity on the list of One Fund charities?
Go to onefund.dc.gov to obtain an application for independent organizations.
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As you know, our office space at 1100 4th Street SW has been undergoing a reconfiguration accommodate the two new agencies.
At this time, we are planning on a tentative physical return to the office on December 5, 2022. Please note: this date is subject to change based on operational needs.
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We appreciate your flexibility and continued dedication in this situational telework posture. Upon our return, we will revert to our previous telework schedule for telework-eligible employees with approved telework plans consisting of a required three (3) days in the office, including Mondays, and two days (2) of routine telework per week.
Until our return to the office, we extend our thanks to staff that have continuously offered in-person services through our Digital Service Assistance Center staff in room E200. Additionally, our gratitude is also extended to the Office of Information Systems (OIS) team, the Support Services team and all others for their hard work throughout this space reconfiguration project.
Our Floors
As a reminder, DLCP will occupy the 3rd floor exclusively, while we will share the 2nd floor with the Department of Buildings (DOB).
All DC Government Employees and DC Government Contractors must complete the Cybersecurity Training Course which includes information about identifying common cyberattacks; cyber-safety best practices; a “Working Remotely” training module; and lastly, a “Phishing Awareness” training module.
Why We Need You to Take This Course
We need 100% DC Government Employee and Contractor course participation by Friday, December 30, 2022. The vigilance of our District Government Employees and District Government Contractors is the #1 way we stay protected and prepared!
Take the course now at s.dc.gov/training.
Need more information?
Please contact cybertraining@dc.gov with any questions about this required course.
 The Open Enrollment period for employee benefits for 2023 began on Monday, November 14 and runs through Monday, December 12, 2022. This is your annual opportunity to review your current benefit elections and make any necessary changes in PeopleSoft.
To review your benefits, log in and select Benefits from the Employee Self-Service page. Please note that any changes to your elections will be reflected on January 1, 2023.
Please note: Current annual pledges do not carry forward into the new plan year.If you want a Flexible Spending Account (FSA) for 2023, you must re-enroll with a new annual pledge every year for healthcare and dependent care programs.
If you have any questions about your benefits or Open Enrollment, please contact with your assigned Human Resources Specialist.
As a District agency, we serve customers from many communities, some of whom are not English-proficient. Being innovative and technology-forward, we must remain committed to preserving and protecting access for all members of the public to deliver our services effectively.
The DC Language Access Act of 2004 obligates the District government to provide equal access and participation in public services, programs, and activities for residents who cannot (or have limited capacity to) speak, read, or write English.
To assist staff, we have prepared the following information for your use. When engaging with a customer who speaks another language, please be at the ready to assist them.
Stay tuned for upcoming training opportunities.
With the upcoming transition into DLCP, we want to provide information on how to change your email signatures in Outlook so that we are presenting ourselves professionally and aiding our customers in clearly understanding the new agency with which they are interacting.
Please ensure that you have updated your signature.
How to Set a New Signature In Microsoft Outlook
From Outlook, select:
- File/Options/Mail/Signatures/New
- Copy from the templates sent via email near noon on Thursday, September 29, 2022 AFTER you have customized with your own information and paste into the window within Outlook
- Select Ok
Use the templates below:
- Please enter your email address and hit return so that it populates with the email address embedded. Email addresses should reflect no capitalized letters in the displayed text.
- Please ensure that that fonts and sizes shown below are maintained so that the entire agency has a consistent and established presence.
- Note: links for the agency, and its social media platforms are already embedded in the template.
- Phone numbers should use periods between numbers to establish a contemporary feel.
- The display name of your email address should use all lower-case letters. To edit when using the templates below, right click, select “edit link” and edit as necessary.
 How to Set Up Signatures on Cell Phones
- Open Outlook
- Select your profile picture
- Select the gear icon
- Select signature
- Copy and Paste the information, excluding logos and icons (it is easy if you email yourself after doing the above steps and copy from the email)
As part of DLCP's commitment to providing access to information and ensuring a strong cyber security, we want to ensure that all of our systems are up-to-date with the latest security updates. Most of these updates are applied automatically to your computer, but require a reboot of your system in order to take effect.
We encourage everyone to restart their DC-issued computer on a daily basis. Since this may not always be possible, please restart your computer at least once a week. In addition to ensuring that security is up-to-date, a restart will also improve how your computer performs.
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