DC.gov Quickbase Change Notification

District of Columbia sent this bulletin at 10/13/2021 05:09 PM EDT

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Dear Quickbase User,

To ensure a more secure login process, beginning TONIGHT at 8pm, Quickbase will be updated to implement Single Sign On authentication via SecureAuth for DC Government and DCPS users.

The conversion is instantaneous, and downtime is expected to be minimal, approximately 10 minutes. If you are logged in prior to the conversion, your session will not be disrupted but the next time you login, you will need to follow the new login process.

New Login Process: (User Guide Attached)

Go to octo.quickbase.com
Do you have an octoSAML corporate username and password?
- DC Government and DCPS users > Select Yes
- Non-dc.gov users > Select No
DC Government and DCPS users log in with your dc.gov or k12.dc.gov email address and password
Non-dc.gov users > Login as usual

Need Help?

DC Government or DCPS users: Please contact the OCTOhelps service desk at 202-671-1566 or open a self-service ticket through remedyforce.dc.gov using the Quickbase support category and select Unable to Login.

Non-DC.gov users: Contact your Quickbase application administrator, or whoever invited you to the application for assistance.

Quickbase-SSO-User Guide-10-13-21.pdf

Update your subscriptions, modify your e-mail address, or stop subscriptions at any time on your Subscriber Preferences Page. You will need to use your email address to log in. If you have questions or problems with the subscription service, please visit subscriberhelp.govdelivery.com. All other inquiries can be directed to dcdocs@dc.gov.

This service is provided to you at no charge by the District of Columbia.