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David Do, Director
As the District of Columbia government continues to operate under a public health emergency due to COVID-19, the Department of For-Hire Vehicles (DFHV) remains committed to protecting the health and safety of residents. In furtherance of this commitment, DFH has distributed over 10,000 individual personal protective equipment (PPE) to the for-hire vehicle industry and over 2,000 PPE to staff.
DFHV is also very concerned about the impact on operators and the local for-hire industry during this public health emergency. As a result, DFHV launched the Operator Wellness Project. DFHV staff members engage in daily calls to taxi operators to inquire about their wellbeing and provide important information on available resources.
DFHV has reached over 1,000 operators since August and received overwhelmingly positive feedback. Ninety-six percent of operators have reported they are "very good" or "good" while 4% reported as "fair" or "not so good." During this public health emergency, DFHV continues to extend its gratitude to operators for continuing to be available and serving residents.
DFHV has online scheduling to enable in-person appointments to be made with DFHV Client Services. Safety protocols are in place including a face covering/mask requirement, protective shields and complimentary hand sanitizer. DFHV is open from 8:30 am to 4:30 pm, Monday through Friday (except holidays). Appointments are required first before appearing in-person at the agency.
Visit DFHV.dc.gov/appointment to schedule an appointment. We can also be reached by phone at (202) 645-7300 or email at DFHV.ClientServices@dc.gov.
Emergency Rulemaking on Partitions
Mayor Bowser, through DFHV, has issued an emergency regulation to ensure that the District's taxicab operators and passengers have a safe riding experience during the COVID-19 public health emergency. Effective October 19, 2020, each taxicab registered in the District is to be equipped with a safety partition between the front and rear seats.
The emergency regulation, Title 31, Section 601.9, notes that this requirement is to help minimize the spread of infectious diseases such as COVID-19. The partition may be temporary or permanent and can be hard or flexible. DFHV has distributed 1000 partitions to taxi operators to date.
Download DC CAN
DC has a new tool to help you know if you might have been exposed to COVID-19.
- Works with iPhone and Android smartphones
- Easy to use
- Secure and private
DC Health's DC COVID Alert Notice (DC CAN) protects our community while protecting our privacy. If you have an iPhone, opt-in to Exposure Notifications in your device Settings. If you have an Android, download DC CAN from the Google Play Store. The more people opt in, the more we can stop the spread and protect DC. Learn more at coronavirus.dc.gov/dccan.
MoveDC Plan
Please provide your input on what is important to you with taxi and ride-sharing service (Uber, Lyft) in the District! Whether you are a customer, an operator or company, the District Department of Transportation (DDOT) wants your feedback for moveDC, the District's long-range multimodal transportation plan.
This plan will set the 25-year vision for the transportation system. Share your vision for the District's transportation system by taking this survey: http://metroquestsurvey.com/x3q8k and/or participating in telephone office hours. You can also learn more and share your ideas by email (movedc@dc.gov) or phone (202-599-7371).
Employee Recognition
During a recent all-staff meeting, DFHV recognized several employees for their years of service. At this career milestone, DFHV applauds these employees for their role in maintaining the agency's performance standards and commitment to excellence.
Over 30 Years
Linda Roberts, Program Analyst Wanda Goodwin, Program Support Specialist
Over 20 Years
Renee Crosson, Procurement Analyst
Over 5 Years
John Richardson, Facilities Operations Specialist Charles Lindsay, Account Manager
Roxanne Brown, Program Support Specialist William Morgan, VIO
Brian Glover, VIO
Tell Us What You Think
DFHV appreciates your feedback. The suggestions and observations received from those in the industry, related stakeholders and the general public provide valuable insight that shapes our policies, programs and regulations. Give Feedback.
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