Although our office building may be closed, DCRA Inspectors will be enforcing the no construction regulation. If you see something, report it. We’ll be in the community.
Illegal construction reports can be made to the District’s 311 system, and there are various ways to do this. You can report your service request by either calling 311, visiting the 311.dc.gov, using the mobile app (DC311), using the online live chat feature during standard business hours, texting DC311, or tweeting to @311dcgov. Choose which reporting channel works best for you.
If a critical issue comes up during non-business hours, such as building issues posing a risk to the public, please contact Homeland Security at (202) 727-6161 to reach a DCRA Duty Officer. These building issues include:
Fire-structural or habitability assessment
Structural collapse risk to public/other structures (i.e. vehicles impacting buildings)
Weather damage
Building habitability
Inspection for reconnection of utilities
DCRA Online Services
Customers are encouraged to plan ahead for services requiring an in-person visit as we may experience a high volume of customers during the business days before and after a holiday closing.
DCRA offers many online services, tools and resources, enabling customers to skip the trip to our offices and conduct business 24 hours per day, 7 days per week. Some of these online services include:
DCRA supports a thriving community of residents, businesses, and visitors through diligent protection of health and safety and equitable administration of regulation and compliance in our District. For more information, visit dcra.dc.gov.
