DCRA’s Vacant Property & Illegal Construction Services Now Available at 311!
 Residents and visitors should submit a request if one of the below conditions exists:
Vacant Property Service Request:
- A property appears vacant
- A property has excessive vegetation
- A property has graffiti
- A property is open and accessible
Illegal Construction Service Request:
- Construction without a permit
- Construction work outside the scope of a permit
-
Construction work occurs before 7:00 am or after 7:00 pm on Monday-Saturday, any time on Sunday, or on holidays
|
 |
By submitting requests through the DC 311 system, one can easily check the progress of their requests and receive status updates and notifications as the request is processed.
We depend on District residents to be our eyes and ears in the neighborhoods, and we encourage you to utilize the services we provide to make the District the safest and best city it can be.
The 311 Call Center is open 24 hours a day, 365 days a year. Businesses, residents and visitors can contact 311 to report non-emergency issues such as vacant properties, illegal construction, broken street lights, access to District services, and more. Learn more by visiting the 311 website.
 RIGHT CARE RIGHT NOW – The District is dedicated to ensuring that when it comes to your health, you receive the Right Care, Right Now. DC Fire and Emergency Medical Services (DC FEMS) has rolled out a new initiative with the primary goal to improve health outcomes and preserve resources for patients with life threatening injuries and illnesses.
Not every call to 911 necessitates transportation by an ambulance to a hospital's emergency department. Our goal is to connect 911 callers with medical needs to the most appropriate health care. Based on a caller's description of their symptoms, a caller may be transferred to a registered nurse in order to determine the most appropriate path for treatment. The nurse will ask the caller questions and assess his or her symptoms so that the nurse can refer the caller to the most appropriate non-emergency medical care available, most likely a community clinic or urgent care clinic in the caller’s neighborhood. Medicaid and DC Healthcare Alliance enrollees will be provided with free transportation to and from the clinic.
The goals of the Right Care, Right Now program is to not only preserve DC Fire and EMS Department’s (FEMS) resources, however this new program will free up beds in crowded hospital emergency departments, which will benefit all critically ill emergency patients.
If you unsure when to call your doctor instead of 911? DC Fire and EMS is helping you get the Right Care, Right Now. We are here to help you get the best medical care.
Learn more about how to distinguish life threatening vs. non-life threatening medical needs by texting: DC RIGHTCARE to: 468311
|
