DCRA Launches Safe & Simple Initiative

February 15, 2017

DCRA Launches Safe & Simple Initiative 

Today, the Department of Consumer and Regulatory Affairs (DCRA) unveiled ‘Safe & Simple,’ a new initiative aimed at improving the way we serve District residents and businesses. As part of the initiative, DCRA announced three new services that the agency will begin offering immediately: online scheduling for appointments at the agency’s Permit and Licensing Centers, a new how-to guide for obtaining a deck permit, and online scheduling for permit-based inspections.

“DCRA does a lot of different things from licensing to permitting to inspections. But improving the way we serve the public really comes down to making processes simpler and District residents and businesses safer,” said DCRA Director Melinda Bolling. “Ultimately, to continue to be a full-service city, we must make doing business with the District safe and simple.”

The three new services announced today add to a growing list of improvements—such as the DC Business Center Portal—offered by DCRA to customers. DCRA will be releasing additional service enhancements connected to this new initiative in the coming weeks and months.

Learn more about our new initiative and services here. To view pictures from the Safe & Simple press conference this morning, visit DCRA's Flickr page.

Department of Consumer & Regulatory Affairs 
1100 4th Street SW, Washington, DC 20024 ǀ 202.442.4400 ǀ dcra.dc.gov
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