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From Xcel Energy:
With repairs progressing on the natural gas system in Superior and Louisville, Xcel Energy has restored natural gas service in some areas and begun relighting pilot lights for customers’ appliances. Crews continue to do an extensive assessment to determine the extent of damage to Xcel Energy’s natural gas infrastructure. Work will continue over the coming days, and crews will work around the clock to restore all customers who can accept service as soon as possible. With the information currently available, we expect that most customers will be restored by end of day Tuesday.
As of early this afternoon (Jan.1), about 700 of the 13,000 customers in Superior and Louisville who were without natural gas service have been restored, with more expected today. As repairs are completed on additional sections of the system, service will be restored for many customers in additional areas between today and Tuesday, January 4.
Repairs and Restoration Happening Across Nine "Regions"
The repair and restoration work has been divided into nine regions, with work progressing in each region. To find which region your home is located in, you can reference our Restoration Regions Map (PDF) opens a file in a new window. Because damage to the system varies by region, some areas will be restored earlier than others over the next few days.
Updates for each region as of Saturday afternoon are:
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Region 1 – Damage assessments and work are in progress; an update will be shared on Sunday
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Region 2 – Damage assessments and work are in progress; an update will be shared on Sunday
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Region 3 – Damage assessments and work are in progress; an update will be shared on Sunday
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Region 4 – Damage assessments and work are in progress; an update will be shared on Sunday
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Region 5 – Service is expected to be restored today and crews will begin going door to door to relight pilot lights. Crew are expected to visit all properties for relights by the end of today. Customers must be home for a relight to be completed.
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Region 6 – Service is restored and customers’ pilot lights have been re-lit
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Region 7 – Service is restored and relights are in progress. Crew are expected to visit all properties for relights by the end of today. Customers must be home for a relight to be completed.
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Region 8 – Service is restored and customers’ pilot lights have been re-lit
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Region 9 – Damage assessments and work are in progress; an update will be shared on Sunday
The company is also providing electric heaters to customers who are without natural gas service. To pick up an electric heater, please stop by the Red Cross shelter at YMCA in Lafayette at 2800 Dagny Way, at the Boulder YWCA at 2222 14th St. or at the Superior Community Center on 1500 Coalton Road between 8 a.m. and 8 p.m. this Saturday or Sunday.
Public safety officials requested that natural gas service be turned off Thursday to minimize safety concerns related to the wildfires, as part of evacuation orders. About 460 employees, contractors and partners are on site today to continue repairing the system in order to restore service.
Keep up to date on the Xcel Energy Website
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