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The HOA Information and Resource Center commonly hears from HOA board members and unit owners concerned about how difficult it is to find qualified community association managers (“CAMs”). While organizations like the Community Association Institute (“CAI”) issue industry credentials for community association management, there is no state regulatory or licensing program for CAMs in Colorado.
As such, it can sometimes be challenging for boards to identify an experienced manager over a less experienced manager.
As a result, the HOA Information and Resource Center developed the following guide to help board members in their interviews with potential community managers. It is important to note that just because a potential manager may not be able to answer any particular question confidently or in its entirety, they should not be automatically disqualified. Rather, the questions are intended as a guide to spur conversation and to encourage open dialogue. While every association is unique, there are many similarities, so asking a few of these questions may help board members and unit owners better understand the challenges and successes of their own communities.
Additionally, boards may consider speaking with legal counsel prior to entering into any contracts as they can have important legal consequences for the community.
We hope, as a board, you find these questions linked below helpful in your search:
In closing, stay tuned for a corresponding guide for CAMs to prepare for meetings with a potential client.
-HOA Information and Resource Center-
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