Dear Licensee:

Numerous questions have emerged within the personal services industry as the state enters the Safer-at-Home phase in its recovery plan related to the COVID-19 pandemic. 

While the Department of Regulatory Agencies (DORA) recognizes that there is pent-up demand to return to work in all aspects of the economy, including those deemed “non-critical” under the Governor’s Stay-at-Home Order, DORA wants to stress that if you are not currently operating as a critical service business, you should not open your doors on April 27th. 

Governor Polis is expected to officially announce in the coming days the parameters for personal services businesses to re-open with strict precautions beginning on Friday, May 1st. Please note that the Governor’s lifting of statewide restrictions does not relieve you of continuing to comply with local public health orders if you work in a community where the local public health authority has extended restrictions on work or travel. In those communities with continued stay-at-home orders, you will need to await the lifting of those local restrictions before you resume operations. 

Following the Governor’s directive, DORA will communicate via email a comprehensive summary of state-level information and guidance specific to your industry. Again, personal services should not take place until these directives are officially conveyed, can be fully implemented, and you can safely re-open, should you choose to do so.

As we navigate into this next stage, deliberation and the latest information must remain at the forefront before resuming operations. We appreciate your patience and cooperation as we work to ensure that those who re-open can provide the safest customer experience possible.

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