Clarifications and Reminders
The following email contains important clarifications and reminders about the filing and service of claim positions following the Division of Workers’ Compensation’s (DOWC) transition to Electronic Data Interchange (EDI) 3.1.
Reporting Positions
All claim positions must be filed via EDI 3.1. This includes every type of claim position and any updated or corrected positions.
The position data submitted via EDI 3.1 will be processed, and if accepted, should be received by the DOWC the next business day. The filer will receive an EDI acknowledgment when the transaction is accepted. The EDI acceptance date is considered the date the position is received by the DOWC and should correspond with the date of service reflected on any paper or PDF copies served on the other parties.
Copies of Positions
The DOWC will receive and retain the position data via EDI 3.1. The DOWC will not receive, store, or be able to distribute PDF copies of admissions. This includes DOWC claim copies formally requested through Customer Service via a Request for Services form.
The intended process is for filers to report the position via EDI, and once the transaction is accepted, serve a separate paper or PDF version to the necessary parties. Any party seeking physical copies should coordinate with the carrier or third-party administrator (TPA) that filed the position statement.
The DOWC is aware that EDI 3.1 had previously been auto-generating PDF copies of admissions with the submitted data mapped on. These were sometimes inaccurate or generated on the wrong form. This was not an intended functionality, and has been removed.
Supporting Documentation
Once a position is submitted via EDI and accepted by the DOWC, users assigned to the claim will receive an email with a link to upload supporting documentation in CoComp. Users will not be able to upload supporting documentation until it has been requested in CoComp.
Customer Support
Additional information is available on the EDI 3.1 website. You can contact the DOWC’s EDI partner, Verisk, for technical support via email at codowcedi@verisk.com.
The DOWC Customer Service team is available to assist with general questions and requests at 303-318-8700 or via email at cdle_wccustomer_service@state.co.us. Contact information for individual business units is also available on the DOWC contact page.
As a reminder, CoComp access is currently limited to carriers and TPAs. CoComp is estimated to become available to all stakeholders by early 2028. You are encouraged to sign up for the "Claims System Update" email list to ensure you receive important updates and announcements.
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