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 January 15, 2026
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This is an official communication from the Colorado Department of Labor and Employment's Family and Medical Leave Insurance (FAMLI) Division. |
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This brief highlights updates relevant to clinical teams, care coordinators,
social workers, discharge planners, and patient navigators
who support patients using the Colorado FAMLI program. |
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- Program Updates
- My FAMLI+ Updates
- Reminders
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 Program Updates
⚕️Input Needed: Streamline Your Medical Claims in My FAMLI+ ⚕️
FAMLI teams are actively planning enhancements to the My FAMLI+ portal — and we need your help.
Take the 2-min My FAMLI+ Healthcare Provider Survey
This survey is a direct channel to the FAMLI teams responsible for improving:
- Provider registration and account verification
- Staff delegation and access management
- Serious Health Condition certification
Improvements are already underway – and your responses to the survey above will be a touchstone and directly inform the rest of the year’s work.
Help FAMLI streamline your medical claims services — take the survey today
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Help Us Reach More Providers – Share The Survey ▶️
Broad provider input ensures improvements reflect the needs of practices across specialties, sizes, and care settings statewide. Share this survey in your next newsletter, by email, or on social media.
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Do you have a few minutes to help? Please consider taking the FAMLI Healthcare Provider Experience Survey!
The Colorado Family and Medical Leave Insurance (FAMLI) team is working to improve the portal to better serve the needs and requirements of healthcare providers across the state. If you’d like to help FAMLI streamline your medical claims services, please take the survey and circulate it through your networks today.
((Please Share Your Thoughts))
Questions? Email both FAMLI product owner Derek Murray (derek.murray@state.co.us) and FAMLI communications manager Ian McKenzie (ian.mckenzie@state.co.us)
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Thank you for helping us strengthen the My FAMLI+ healthcare provider experience and better support patients across Colorado!
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 Pilot Partner Needed: FAMLI Direct Connect for Providers
FAMLI is in the early stages of exploring Direct Connect in order to simplify how health care providers certify Serious Health Condition (SHC) information for patients taking leave.
Explore a potential Direct Connect partnership
As part of this exploratory work, FAMLI is engaging with prospective health care partners to understand feasibility, operational considerations, and provider needs.
While no pilot has been finalized, we are interested in hearing from organizations that:
- Frequently complete Serious Health Condition certifications
- Use electronic health record systems at scale (including EPIC)
- Are interested in informing the design of future electronic workflows
Input gathered during this discovery phase will help FAMLI assess pilot viability, structure, timeline, and provider workflows to be supported.
Interested in a potential partnership?
Email FAMLI to discuss options today
Engagement at this stage helps ensure any next steps are informed by a broad range of provider perspectives — no current commitment is necessary.
Thank you for helping FAMLI help you!
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 My FAMLI+ Updates
Recent enhancements to your Healthcare Provider portal experience.
Fewer Email Notifications for Claim Certifications
To reduce inbox clutter and make it easier to focus on patient care, health care providers will no longer receive a separate email each time a claim is certified in My FAMLI+. All certified claims remain fully visible in the provider portal—without additional “New Message” emails sent to your inbox.
- Reduced unnecessary email volume.
- Actionable messages emphasized over others.
- Full visibility into certified claims within My FAMLI+ maintained.
Smarter Notifications When Practice Addresses Are Updated
To make managing practice information clearer and more reliable, When an additional practice address is removed, health care providers will now see a confirmation pop-up when an additional practice address is removed.This update reflects provider feedback requesting clearer safeguards when managing practice details.
- Prevents accidental address deletions.
- Confirms changes before they take effect.
Consistent Pregnancy Date Field Now Available
To make pregnancy-related claim certification clearer and more consistent, health care providers now see one consistent field labeled “Delivery date / due date / approximate date of pregnancy loss,” regardless of complication status.
- Eliminates confusion about where to enter pregnancy dates.
- Ensures critical information is captured consistently.
- Reduces follow-up requests and rework.
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Reminders
New — Neonatal Care Leave
Neonatal Care Leave is now available as a distinct FAMLI leave type within My FAMLI+ →
Electronic Submission Available for Serious Health Condition Forms
Health care providers may complete and submit SHC certifications electronically through My FAMLI+, helping reduce delays and follow-up requests. See how →
Review Delegated Staff Access
Start the year by confirming delegated staff access in My FAMLI+ reflects current roles and responsibilities. See how to manage staff access →
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Questions or Feedback
If your organization has feedback on system needs or operational constraints, please contact cdle_famli_info@state.co.us.
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FAMLI Reference Shelf
Help your patients understand their paid-leave options. Include these resources in your intake, case management, or discharge paperwork today.
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Contact FAMLI
1-866-CO-FAMLI (1-866-263-2654)
CDLE_FAMLI_info@state.co.us
The FAMLI Contact Center is open 7:30 a.m. to 4:30 p.m. Monday through Friday.
The best time to call is between 7:30 and 10 a.m.
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