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 August 8, 2024
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At FAMLI, we understand that health care professionals do not go into medicine to do paperwork. We created the Health Care Provider portal in My FAMLI+ to help make things easier for you and your patients when they or their loved ones need to step away from work to take care of a serious health condition. Health care providers are vital in making sure that the FAMLI program is an accessible and meaningful benefit for workers.
Register and create an account in My FAMLI+ today. After you register you must upload a copy of your medical license. FAMLI must verify your medical license before you are able to certify your patients’ serious health condition forms.
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Find FAMLI in the Health Care Community
The FAMLI Division is working to spread the word about paid family leave to providers across the health care industry. Below is a list of health care conferences we will be attending this fall. If you are attending, find the FAMLI booth and ask us your questions!
Check out our calendar on our events webpage to find out where to find FAMLI.
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Serious Health Condition Form
When you complete a Serious Health Condition Form for your patients,it is important to provide all of the required information. We have indicated which fields on the form are required with an asterisk. If you omit any of the required fields, it will result in your patient having to contact you again to have it corrected.
FAMLI has heard feedback from both patients and health care providers, and we’re in the process of making some updates to the Serious Health Condition Form. The changes are intended to make it easier to manage pregnancy and childbirth claims. Stay tuned, more information will be coming soon!
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 Add Your Delegated Staff
Having a delegated staff member makes certifying your patients’ claims easy! Remember, this is your account, and you are the primary account holder. Only your license should be uploaded to the account for verification. If you're registered and your license has been verified in My FAMLI+, you or your delegated staff member will provide an elevated patient experience by eliminating paperwork. This can result in faster claim-processing times for your patients, allowing them to focus on their prescribed treatment plan, maintain their health insurance coverage, and receive partial wage replacement when they’re unable to work.
If you have questions about how to add your delegated staff, check out our how-to guide for step-by-step instructions.
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Check out our Resources
If you need help registering or uploading your medical license, we have how-to videos and a step-by-step guide available on our website 24/7. If you need live support, we have customer care representatives standing by every weekday to work with you, just call 1-866-CO-FAMLI (1-866-263-2654) between 7 a.m. and 6 p.m. MT.
Help FAMLI spread the word to your provider networks! Check out our marketing kit complete with copy-and-paste ready newsletter articles, social media graphics and captions specifically for health care providers.
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