|
FOR IMMEDIATE RELEASE: April 5, 2024
VICTORVILLE, Calif. — The City of Victorville is warning the public about a potential scam that is being perpetrated on residents of Victorville and the broader community. The City has learned that individuals falsely claiming to be with the “City of Victorville” are requesting entry to residents’ homes with false explanations of testing water quality.
According to City officials, Victorville employees do not “cold call” customers, and they don’t request access to customer homes to test water quality. Water quality testing is done at water department wells and distribution sites.
In some, very limited circumstances, employees will visit customer homes only if requested by customers and scheduled in advance. An example is pre-arranged water conservation audits performed by the City’s water conservation team.
City officials have received reports that the individuals purportedly carrying out this scam have been seen in local neighborhoods traveling on Segways. When asked for proof that they were with the City of Victorville, the scammer responded that they were working on a contract with the City. This claim is also false. The City of Victorville does not have a contract with any outside agency to conduct water quality testing, and no outside agency has been authorized to perform work at customer homes on behalf of the Victorville Water Department.
Based on reports received from community members, it’s possible the scammers are trying to sell water quality services and/or products and potentially collect individuals’ personal information.
Community members are reminded to be diligent and to safeguard their homes and their personal information.
Residents who believe they may be victims of this scam are advised to contact law enforcement.
Located in Southern California at the high-point between Los Angeles and Las Vegas, Victorville is the leading city for both industry and retail in the High Desert region. Victorville is a growing, vibrant community that is home to approximately 135,000 residents and some of the area’s largest employers. Clean air, abundant mountain vistas, family-friendly recreational activities, spectacular sunsets and breathtaking night skies entice locals and visitors alike to fall in love with this city that is within a few hours of SoCal beaches, National Parks, mountain retreats, and other major attractions. Ontario International Airport is less than an hour away. Learn more about the City of Victorville at VictorvilleCA.gov.
|
