Feb. 27, 2024

For Immediate Release

Redwood City —  Residents dealing with a mental or behavioral health crisis will soon be able to request a mobile response team with specialists in de-escalation who can connect individuals to appropriate services.

The Board of Supervisors today voted 5-0 to award a nearly $5 million contract to Telecare Corp., which will work with the local nonprofit StarVista to operate the new response system. Callers to 650-573-0350 will be able to request help for a family member, friend or anyone (including themselves) experiencing or at risk of a mental or behavioral health crisis.

The specialized teams will provide a countywide alternative to armed law enforcement response in a first for San Mateo County.

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