San Mateo County, California Customer Connect Update

Hello,

Did you know that you can access your child support information online? Customer Connect is California’s self-service child support system designed to give you access to your case information 24 hours a day, 7 days a week.

What can you do with access to Customer Connect?

• Update your account information (i.e. address, employer, etc.)
• View payment information
• Verify court dates and appointments

What do you need to set up an account?

• Participant ID number or Social Security number
• Customer Connect PIN
• Don’t have a PIN? No worries, we can generate one for you!
• You can request a PIN online , via email or call our office at 866-901-3212

Set up your Customer Connect account today. Please email smcdcss@smcgov.org and a representative will contact you to assist with account set up. You can visit the Customer Connect website at www.childsup-connect.ca.gov to learn more.

Have a wonderful day!

Customer Connect Representative

San Mateo County Department of Child Support Services

 

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