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Date: 5/4/26
To: BHS Contracted Service Providers
From: Behavioral Health Services
General Topic: New Documentation Platform
Subject: : Systemwide rollout of Eleos, AI Ambient Listening and Documentation Platform
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The attached notice provides a high-level overview of BHS’s plans for a systemwide implementation of Eleos, an AI‑supported ambient listening platform intended to enhance documentation quality, operational efficiency, and overall provider experience. We are sharing this information in advance to ensure early awareness of the initiative, its anticipated benefits, and forthcoming operational and training guidance. |
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Past Communications
Visit Optum to view all Behavioral Health Services provider communications sent on behalf of the department.
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