San Bernardino County is continuing its coordinated response to the historic snowstorms affecting the county’s mountain communities. We are working to clear roads, expediting the delivery of food and medications to the affected areas, and serving residents stranded at the bottom of the mountain. Many victims of these storms have been trapped in their homes by the snow, uncertain when a path will be cleared to the nearest grocery store or gas station.  While we have made great strides clearing roads and restoring essential services, residents in these mountain communities are now in need of the public’s help to recover from the storms for weeks to come. The following is an example of donations that residents need:

• Canned goods
• Non-perishable foods
• Sanitary Supplies such as toilet paper, diapers, wipes, paper towels
• Dry goods
• Baby formula
• Water

There are two ways to donate:

1. During the business hours of 8 a.m. to 5 p.m. donors may call our hotline at (909) 387-3911, press option 2, and speak to a live representative that will coordinate your donation.

After the hours of 8 a.m. to 5 p.m., donors may click on the following link: San Bernardino County Storm Response Emergency Donations or scan the QR Code to provide information regarding donations. A County team member will reach out to donors to coordinate next steps if the specific services or items are needed at this time. 

2. Cash donations will be received by the Red Cross. You can help people affected by disasters like storms and countless other crises by making a gift to Red Cross Disaster Relief.  Your gift enables the Red Cross to prepare for, respond to and help people recover from disasters big and small. Visit redcross.org, call 800-RED-CROSS, or text the word REDCROSS to 90999 to make a $10 donation. Please indicate San Bernardino County Storm Disaster Relief.

The need for donations will evolve with the conditions in the mountains. If donors do not receive a response from us, the donation may not be needed at this time.

Members of the community wanting to receive donations may call our hotline at (909) 387-3911 or visit SnowInfo.sbcounty.gov to learn about distribution locations.

Thank you for your support. Together we stand strong. 

Please don't block the roads!

Help us, help you!

The County is making progress clearing roads, but please make sure to park vehicles off the roadway. Vehicles on the roads blocks access needed and slows down crews.

Crews continue to make progress across our affected communities. Additional personnel and resources continue to arrive to meet incident objectives and needs. As of this morning, more than 500 personnel are assigned to emergency responses, snow removal and infrastructure improvement. 

As we continue to receive requests for service, calls are being prioritized and dispatched based on the severity of need. 

While road conditions improve, we urge residents to minimize travel to essential needs only. Our first responders and infrastructure workers are facing severe delays in responding to your needs due to excessive vehicle and foot traffic. Safety for the public, emergency responders, and infrastructure workers remains our highest priority.  

For non-emergency concerns please call the Storm Response Call Center at 909-387-3911 and as always call 911 for potential life-threatening emergencies.  

San Bernardino County Snow Response Website –  snowinfo.sbcounty.gov 

San Bernardino County Structural Assessment - Click here.