UPDATE on Expanded COVID-19 Symptoms, Testing Eligibility & Incident Report



COVID-19 Emergency Operations Center


April 30, 2020


Los Angeles County Joint Information Center - COVID-19



The County of Los Angeles is regularly updating resources on COVID-19 and offers today's update in an effort to keep you and yours informed. Please share the following up-to-date information:

Expanded List of COVID-19 Symptoms


The Centers for Disease Control and Prevention (CDC) recently expanded their list of COVID-19 symptoms experienced by those testing positive for COVID-19. In light of new guidance, LA County residents are asked to pay close attention to these symptoms:

  • Cough
  • Shortness of breath or difficulty breathing
  • Fever
  • Chills
  • Repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • New loss of taste or smell

Call your provider if you are experiencing mild illness. If you need a provider, call 211.

To schedule a COVID-19 test, visit https://lacovidprod.service-now.com/rrs.

For more information on how to stay safe visit LA County's covid19.lacounty.gov.

Who Is Eligible for COVID-19 Testing?

Who is eligible for testing?

If you've wondered whether you or someone you know is eligible for COVID-19 testing, the County of Los Angeles is currently prioritizing tests for:

  • Anyone with COVID-19 symptoms
  • All essential workers regardless of symptoms, including:
    • health care workers
    • first responders
    • social service employees
    • utility workers
    • food supply workers and
    • other public employees
  • Asymptomatic individuals who are: 
    • 65 years old or
    • have chronic underlying health conditions
  • All individuals in institutional congregate living settings, including:
    • skilled nursing facilities
    • long-term care facilities
    • homeless shelters
    • and correctional institutions

To schedule a test, visit https://lacovidprod.service-now.com/rrs.

Prepare for your appointment by watching this video

If you've been tested and have not received your results, call or email your lab's customer service staff to ensure your contact information is correct. Contact information is available here.

Incident Report

Our daily report is a high level summary of L.A. County Emergency Operations Center's response to the COVID-19 health emergency. Click here to view.

COVID-19 Digital Communications Guide

View our updated COVID-19 Digital Communications Guide, and get tips on Best Practices, Do's and Don'ts, Key Messaging, and our Social Media Toolkit - with multi-lingual graphics and messages like the ones seen below. 

Access our Social Media Toolkit, here.

COVID-19 Social Media Toolkit

What will it take to relax the #SaferAtHome order? LA County Supervisor @kathrynbarger says we must meet the following criteria.

Chinese需要什麼條件才能放寬#SaferAtHome 安全在家的指令? LA 縣監察員@kathrynbarger說,我們必須滿足以下條件。

Korean#SaferAtHome 행정명령을 완화하려면 무엇이 필요합니까? @kathrynbarger LA 카운티 감독관은 다음 기준을 충족해야한다고 말합니다.

Spanish¿Qué se necesitará para moderar la orden #MásSeguroEnCasa? La Supervisora del Condado de Los Angeles @kathrynbarger dice que debemos cumplir con los siguientes criterios.

Additional Resources

The County of Los Angeles appreciates your continued partnership in responding to COVID-19 questions and needs of residents. For additional information, please visit: