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Dream For All – Common Questions

As we work through the first week of opening the Dream For All Phase 2 voucher application portal, we wanted to share feedback and a few common questions that we are hearing.  

1. Can the applicant withdraw their application and start over? 
   • Yes, the borrower will not be disqualified or negatively impacted if they withdraw their application and make a new one.  Borrowers can only have one active application at a time per household.
2. Can the loan officer or real estate agent complete the voucher application for the applicant? 
   • No, the applicant must personally agree to several attestations and officially sign the application under penalty of perjury before it can be submitted. 
   • Loan officers can assist their applicants, if the applicant chooses, but the accounts need to be created with the applicant’s email and personalized password. 
3. Where do I get help for technical issues? 
   • If any of your clients experienced technical issues during account creation, setting up passwords, or filling out the application please have them contact our portal support call center at:  877-9-CalHFA press 1 for DFA, then press 1 for technical support.
4. What is the DFA interest rate?
   • CalHFA will post rates after the portal closes, however, for pre-qualifying you can refer to our conventional loan with DPA rate as we anticipate the Dream For All rate will be similar. 
5. When will vouchers be announced? 
   • Please let your clients know the expected timeline for voucher drawings will be several weeks after April 29^th. Applications will need to be audited prior to announcing. We understand that applicants will be anxious to hear the results, and we will work as quickly as we can to get through the audit process.  

Finally, we’d like to share that a few thousand borrowers have already successfully submitted their applications. Ninety-two percent (92%) of applicants have reported that the app is easy to understand & complete. And 42% have noted that they first heard about the program from a mortgage professional, so thank you for informing your clients about the program.