📢 Take Culver CityBus Customer Experience Survey...your Feedback is Important!

Take the Culver CityBus

Customer Experience Survey!

Survey Closes

Friday, April 18, 2025

 

The Culver City Transportation Department would like the opinion of individuals in the community. Your feedback will provide information and data to understand the Customer Experience on Culver CityBus.

In November 2024, Culver CityBus launched a Transit Ambassador Pilot Program. The program is designed to provide a visible and welcoming presence for customers bolstering public safety through deploying Ambassadors on buses, bus stops, and transit centers. Ambassadors provide presence and resources to riders and promote a sense of safety for both passengers and operators.

As part of the evaluation of the program, the Transportation Department is periodically measuring the perception of safety for the community throughout the Pilot. We encourage riders, whether daily commuters or occasional trippers, to complete the survey.

Responses are confidential. 

 

Culver CityBus Customer Experience Survey

Culver CityBus Encuesta de experiencia del cliente

 

Survey closes Friday, April 18, 2025 at 11:59 PM.  

 

About Culver CityBus

Culver CityBus is a public transit system that provides safe and reliable public transportation service to the people who live and work in and around Culver City and the surrounding communities.

Culver CityBus’ fleet is comprised of compressed natural gas (CNG) and Battery Electric (BEB) buses. Culver CityBus serves nearly 5 million riders annually with a service area encompassing 33.3 square miles, which includes the Westside communities of Venice, Westchester, Westwood, West Los Angeles, Palms, Playa Vista, Marina Del Rey, Rancho Park, Mar Vista, Century City, and Culver City. 

Culver CityBus is committed to delivering safe, reliable transportation. Riders seeking updated information about service are encouraged to call our live Customer Service Team at 310-253-6500, use the NextCCBus app, or visit the Culver City Bus website.