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On July 1, 2023 ACHMIS launched the new enhanced site! Please visit and take the Feedback Survey by July 22nd, 2023.
What is HMIS?
Homeless Management Information System, HMIS, is a data collection system, which allows communities to collect, store, and report information about homeless, or at risk of homelessness, individuals, and families receiving services. The database keeps track of homeless individuals and families, allowing multiple service providers to share data and coordinate services. It helps providers understand the unhoused population's needs and connect them to resources for stable housing and services. The website also provides training materials and resources for service providers and administrators.
HMIS Support Update -
Beginning Monday, July 3 the Bitfocus team will handle user support for the following:
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password resets –Users submit password reset requests.
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new user account creation - These requests must be submitted by Agency Liaisons.
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user account maintenance – (additional agency, access role, deactivations, etc.) These requests must be submitted by Agency Liaisons.
All other support requests have not changed and should be sent to: hmissupport@achmis.org
Find more information here:
https://alameda.bitfocus.com/existing-user
https://alameda.bitfocus.com/new-user
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