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Tucson Water by the Numbers

Tucson Water is committed to providing safe, reliable water to nearly 250,000 households and businesses through a comprehensive approach that balances sustainability, affordability, and quality. Behind these efforts is a dedicated team of professionals who work year round to maintain, improve, and protect the water system, ensuring that the community has access to high-quality water today and for future generations. Here is a by-the-numbers sample of work performed during the 2024 calendar year.

Water Quality and Infrastructure Tucson Water ensures the dependable delivery of safe water by maintaining a robust infrastructure of wells, pipelines, and treatment facilities, along with careful monitoring and testing to meet health and safety standards. They employ advanced technologies to manage water sources sustainably and invest in long-term planning to adapt to changing conditions and ensure water availability for the community.
• 45,493 water quality analyses conducted
• 4 new production wells drilled, installed, and tested under the Capital Improvement Project budget

Financial Assistance Tucson Water offers a range of financial assistance programs to help customers facing hardships. These include emergency bill assistance, discounts for low-income households, and flexible payment plans. The utility aims to ensure that all residents have access to essential water services regardless of their financial situation.
• $2.1 million in bill adjustments
• $17,500 in hardship adjustments
• 10,587 households received water bill assistance

Conservation Programs Tucson Water's conservation programs play a crucial role in ensuring a sustainable water supply for our desert community. By promoting water efficiency through rebates, education, and smart irrigation practices, these programs help reduce overall water demand and protect valuable resources.
• 1,208 conservation rebates given, resulting in 17,419,562 gallons of water saved
• 993 water efficiency audits conducted
• $1.2 million in rebate programs and emergency repair
• 370 free toilets were installed in low-income homes
• 184 households received emergency repairs

Water Resources Tucson Water stewards a diverse mix of water sources, including groundwater, Colorado River water, and reclaimed water to ensure a reliable and sustainable water supply. By balancing these sources, we enhance water security while protecting the environment. This strategic approach allows Tucson Water to adapt to fluctuating conditions and future challenges.
• 114,191 acre-feet of Colorado River water delivered to be recharged at our underground storage facilities and groundwater savings facilities
• 18,500 acre-feet of reclaimed water recharged
• 28.7 billion gallons of potable water delivered
• 4.75 billion gallons of reclaimed water delivered

Photo by Gildo de Campos Correa on Unsplash

Color Your Yard!

Spring is the ideal time of the year to plant! What you plant now will benefit your landscape later, and the Sonoran Desert has an abundance of beautiful native plants that require little to no watering. Here’s our favorite plant for this season. 

Pink Fairy Duster (Calliandra eriophylla): This drought-tolerant native shrub is a delightful addition to any garden or landscape. It has delicate pink powderpuff flowers that bloom from spring to fall when watered. This plant prefers full sun, is hardy in cold temperatures, and can tolerate extended periods without water.

The Pink Fairy Duster is a pollinator plant that provides nectar to hummingbirds and butterflies, making it the perfect choice for designing habitats for wildlife. Since the Pink Fairy Duster is native to the Sonoran Desert, you can catch a glimpse of these along hiking trails, in natural, open spaces, and urban landscapes.

Click here to learn more about the specific features of this plant and decide if it’s the right fit for your garden.

Where can I learn more about conservation rebates and incentives?

Tucson Water offers incentives to promote water conservation in our community.

Programs include rebates for purchasing and installing water-saving appliances, like high-efficiency toilets and washing machines, as well as landscaping improvements that reduce water usage.

Check out this page to learn more.

City of Tucson
Environmental Services

Trash Fire Prevention

Keep our community and operators safe! Avoid putting auto, rechargeable, small button, and lithium batteries in your trash and recycling bins. These batteries can ignite, damaging trucks and endangering drivers and recycling facility workers. Safely dispose of them at the Household Hazardous Waste collection event each second Saturday.

Pima County
Wastewater Reclamation

Is It Drain-Safe?

Items such as wipes, paper towels, medications, cotton swabs, dental floss, and household chemicals should never be flushed down the toilet or allowed to go down the drain. They can cause problems for your plumbing, the sewer system, and the environment.

Water Matters is a monthly newsletter brought to you by Tucson Water