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How to Qualify! Rainwater Harvesting Rebate Program Expands
Tucson Water is kicking off this monsoon season by expanding our rainwater harvesting rebate program and offering more resources for passive types of water harvesting systems like basins and earthworks. Customers who properly follow the process to install water harvesting systems can qualify for a rebate up to $2,000. You can save and use rainwater to irrigate landscapes while reducing your use of valuable tap water outdoors!
Want to join the more than 3,500 customers with rainwater systems that have collected over 126 million gallons of rainwater? Here are the key points a Tucson Water residential customer needs to know about the updated program and process that goes into effect July 1, 2023:
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Before installing a rainwater system, applicants must take a free rainwater harvesting rebate workshop with a Tucson Water partner: Pima County Smartscape, Watershed Management Group, or the Sonoran Environmental Research Institute. Workshops are available in English and Spanish, with online and hybrid options. For registration details, go to Eligibility and Requirements, under the rainwater harvesting section.
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After taking the workshop, you’ll have the information needed to complete a site project plan with system features and their estimated sizes and potential water capture. Heads up: to receive the full rebate amount, your rainwater system must be sized to capture at least one inch of rainwater from the drainage area. If the system isn’t large enough to meet this capture guideline, then the rebate amount per gallon may vary. (You’ll learn this and more at the rainwater harvesting workshop!)
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Complete the online pre-approval for your rainwater harvesting project that includes uploading your site project plan.
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The Tucson Water team will review your application and notify you by email if your plan is approved. If approved, you have one year to complete the installation. If you don’t install the system within one year, you’ll have to retake the workshop and reapply.
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After you’ve installed the system, contact our team for a site visit. A team member ensures that your built system matches your site project plan.
- Once the site visit is complete, you’ll submit final rebate documents online. Tucson Water will process your rebate and mail you a rebate check.
 Behind the Scenes
Designing your landscape irrigation system is an important step towards minimizing your water use. Follow Tucson Water's conservation experts in this video as they provide useful tips for landscaping in the desert.
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Free Outdoor Conservation Kit & More For Smart Irrigation Month
Is your irrigation system ready for summer’s hot temperatures and the demands of peak outdoor watering use?
This July, Smart Irrigation Month, we’re offering free tools that will make it easier to maintain and maximize the features of your irrigation system.
Click tucsonaz.gov/water/landscape to find and download an Irrigation Maintenance Checklist. You’ll find a quarterly inspection list, plus specific tips related to summer watering and landscape maintenance.
Order your FREE outdoor conservation kit at eeexchange.org/twconserve. You’ll be able to customize your outdoor water efficiency kit that includes these items:
- A hose timer with automatic shut-off. Determine how many minutes of watering is best, set the timer for 1–120 minutes, and the timer shuts off the flow when the cycle is complete. There’s no overwatering and less water waste.
- An irrigation repair kit with plugs and drip connector. Plug holes in poly-tubing and non-working emitters. Use the connector to join broken lines together.
- A gauge to measure rainfall. This reminds you to manage your irrigation system and turn it off when it rains.
Limit one outdoor water kit per household. Offer only valid for Tucson Water customers while supplies last. Tucson Water and its partners are not liable for the installation, maintenance, or use of these items.
Go to tucsonaz.gov/water/landscape to find an information hub of links and downloads about seasonal watering and landscape maintenance.
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Review & Comment on the Draft One Water Plan by July 21, 2023
Extensive community engagement over the past few years has helped to shape the draft One Water 2100 Plan. Now this draft is ready for your review and comments at tucsononewater.com
Submit your comments online by July 21, 2023!
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“Are there places where I can pay my utility services statement in-person?”
Yes, there are five walk-in lobby service sites where you can pay your utility statement (City of Tucson water and garbage/recycling, and Pima County Wastewater sewer):
- City Hall, 255 W. Alameda St, Mon-Fri, 8 am-5 pm
- Patrick K. Hardesty Midtown Multi-Service Center, 1100 S. Alvernon Way, Mon-Fri, 8:30 am-4:30 pm
- Thomas O. Price Service Center, 4004 S. Park Ave, Mon-Fri, 8:30 am-4:30 pm
- Tucson Planning and Development Services, 201 N. Stone Ave, Mon-Fri 8:30 am-4:30 pm
- Eastside Service Center (closes fall 2023), 7575 E. Speedway Blvd, 9 am-4 pm
Click to find dropbox sites.
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City of Tucson
Environmental Services
Go Plastic Free in July!
Will you be part of Plastic-Free July? Join the global movement to find solutions to plastic pollution – so we have a cleaner environment, save animals, and reduce waste. Ways to reduce plastic:
- Use a refillable water bottle
- Bring a cloth bag when shopping
- Buy in bulk instead of heavily packaged items
- Say “no” to plastic straws and cutlery
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Pima County
Wastewater Reclamation
How Your Sewer Bill is Calculated
Every July, your sewer bill is recalculated based on your average water usage during the previous December, January and February. If you would like to use a different three consecutive months to calculate your water usage, contact (520) 724-6609 or www.pima.gov/1778/Appeal-on-Winter-Quarter-Average to learn how to appeal your bill.
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 Water Matters is a monthly newsletter brought to you by Tucson Water
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