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Contact:
Fernando Molina
Public Information Officer
fernando.molina@tucsonaz.gov
(520) 349-0982
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Date: |
2/11/2021 |
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TDD: |
791-2639 |
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CITY OF TUCSON TO END MORATORIUM
ON WATER SHUTOFFS MARCH 15
On Feb. 9, the City of Tucson Mayor and Council directed Tucson Water to resume shutting off water accounts for nonpayment beginning March 15. The utility is working to notify customers of this impending change and to make customers aware of the more than $1 million in utility bills assistance that is still available for COVID-related financial hardship.
“Our main message to customers behind on their bills is to please get in touch with us before March 15,” said Interim Water Director John Kmiec. “We have a number of ways we can work with customers to get their accounts in good standing, including COVID-related bill assistance, our regular assistance programs, and extended payment plans.”
Tucson Water is urging customers with delinquent accounts to take the following actions:
- Check your utility services statement to ensure you are current on your bill
- Check your mail for any notices from Tucson Water, which will be mailing notices to all delinquent customers
- Make payments by visiting https://tucsonaz.gov/PayUtility or calling 520-791-3242
- Visit https://tucsonaz.gov/UtilityBillsHelp or call 520-791-3253 to see if you qualify for COVID-related utility assistance for water, sewer, and trash services
- Visit https://pima.gov/UtilityBillsHelp for information on all COVID assistance available in the region
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