The Brief - June 2014

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The Brief

Vol. 10, No. 6                                                                                                     June 2014

(602) 37-CLERK – The Clerk’s New Number Up and Running

Thank you for your patience and response to the Clerk’s new, all-purpose telephone number for the public. The 37-CLERK number (602-372-5375) went into effect May 19, 2014. The Interactive Voice Response (IVR) system allows the public to reach most areas of the Clerk’s Office by dialing one number. Menu choices route most customers to their destination within three button presses. The IVR system was planned with the dual purpose of improving customer service while keeping down the costs of managing over 1,600 phone calls each business day. Callers can now reach business units within the Clerk’s Office by calling the 37-CLERK main telephone number (602-372-5375). Thank you for your support of our new system.

Fees Reminder

When determining what fee applies to a filing, please check the Clerk’s website. When possible, the Clerk’s Office posts an updated list of fees before they take effect. Effective dates are referenced on the website, included as a topic in The Brief, and sent through the Clerk’s social media sites on Facebook and Twitter. Fees specific to e-filing through AZTurboCourt are maintained in the AZTurboCourt system.

The base filing fees listed in Arizona Revised Statute (A.R.S.) §12-284 have not been updated in many years. A.R.S. §12-284(L) authorizes the Supreme Court to increase the base fees using a Consumer Price Index formula. Fee modifications are implemented by Administrative Orders that amend the Arizona Code of Judicial Administration (ACJA). Superior Court fees are referenced in section 3-404 of the ACJA. Case-type fees, such as conciliation fees in family court cases, are added to the base fees. In addition, A.R.S. §11-251.08 authorizes each county to approve local fees after a public hearing. Maricopa County has done this in the past to improve several court functions, such as automation and electronic document management. The various fees from all sources are then posted on the Clerk’s website as a combined total amount. View the latest fees online at http://www.clerkofcourt.maricopa.gov/fees.asp.

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