AlaskaCare Employee News | Quarterly Newsletter | Winter 2024

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Winter 2024 | #110

 


Acupuncture Graphic

New in 2024: Acupuncture

Effective January 1, 2024, your AlaskaCare plan is adding coverage for acupuncture for certain indications such as pain management, headache, post-operative and chemotherapy-induced nausea and vomiting, lower back pain, pain from osteoarthritis of knee/hip, and chronic neck pain when it’s medically necessary and part of a written plan of care. This new acupuncture benefit was designed to help you receive the holistic care you need.

What is Acupuncture?

Acupuncture is a technique in which practitioners insert fine needles into the skin to treat health problems. The needles may be manipulated manually or stimulated with small electrical currents (electroacupuncture). It’s an alternative health care treatment that’s often integrated with traditional medical care. Studies suggest that acupuncture may help ease chronic pain and certain other conditions, and is a reasonable option for people with chronic pain to consider.

Is acupuncture right for me?

To determine whether you could benefit from acupuncture:

  • Talk with your doctor. Your doctor can help you decide if acupuncture is right for your symptoms.
  • Contact the Aetna Concierge at (855) 784-8646 to determine the conditions for which acupuncture is considered medically necessary.

Note: Maintenance treatment, where the member's symptoms are neither regressing nor improving, is considered not medically necessary.  Acupuncture is not a proven and accepted therapy for all conditions, and coverage excludes experimental and investigational procedures.

Manage your Health Care Costs with the Aetna Cost Estimator Tool

Everyone is feeling the squeeze of rising health care costs. Now, more than ever, you want to know what a doctor visit or medical test costs. Before you go, before the bill comes. And you don't want to pay more than you have to.

The Aetna cost estimator tool can help you plan ahead and save money. Get average network and out-of-network costs for tests (X-rays and MRIs), office visits (including specialists), selected surgeries and procedures (such as colonoscopy, sinus surgery), routine physicals, and emergency room visits. If you have a chronic condition, such as asthma, diabetes or high blood pressure, you can find out the yearly costs, on average, associated with your condition.

 The cost estimator tells you where in your area — and in our network — you can find these services. Estimates are based on your own plan details, such as your deductible and coinsurance. So, they're personalized.

Login to the Aetna member website to see the details.

 

Payflex Branding Change to Inspira Financial

Previously known as Payflex, the flexible spending account and COBRA claims administrator under the AlaskaCare Employee Health Plan has changed their name to Inspira Financial, effective January 17, 2024. Postcards have been mailed out to members informing them of the change, and by January 20, 2024, PayFlex/Inspira expects to have branding updated on all of their flyers, letters, etc. Updates have  also be made to the Division’s website.

Inspira Financial is the claims administrator for the Health Flexible Spending Account (HFSA) which provides an opportunity for you to save by setting aside money for health care on a pre-tax basis. The funds can be used to pay for qualified health care expenses not covered by the plan. 

Each benefit year, you can decide if you would like to enroll in a HFSA and determine the amount you want to contribute, within the limit, on a pretax basis. During the benefit year, you file claims for eligible medical expenses, and are reimbursed with tax-free dollars from the account. You benefit from reduced taxes because you don’t pay taxes on the dollars you contribute to your account. The federal government imposes certain restrictions on HFSA plans to give you these pre-tax advantages, such as you cannot enroll in, cancel, or change your HFSA amount at any time during the year except during open enrollment.

You may carry forward up to $610 from year to year (amount subject to change). Otherwise, you must spend down the account for qualified expenses in each benefit year. You have until March 31 of the following year to file claims for the current benefit year.

List of HFSA eligible expenses and items:

  • Allergy Medicine
  • Analgesics
  • Antibiotics
  • At-home COVID-19 tests
  • Birth control
  • Cold medicine
  • Feminine hygiene products- include, but are not limited to: sanitary napkins, pads, liners, tampons, cups, sponges.
  • Fever reducing medicine
  • Hand sanitizer
  • Masks
  • Pain relievers
  • Sanitizing wipes
  • Sleep deprivation treatment

Please find additional information on HFSA in the article below.

flu season graphic

Health Flexible Spending Account (HFSA)

The AlaskaCare Health Flexible Spending Account (HFSA) provides an opportunity for you to save by setting aside money for health care expenses on a pre-tax basis. You decide the amount you want to contribute each month, up to the Internal Revenue Service (IRS) limit. You can also use your HFSA to pay for qualified health care expenses not covered by your insurance.

How a HFSA Works

During each benefit year, you contribute a predetermined amount from each paycheck to the account. When you incur medical expenses, you file claims and are reimbursed with tax-free dollars from the account. You benefit from reduced taxes because you don’t pay taxes on the dollars you contribute to your accounts.

How to Enroll in a HFSA

Setup of a HFSA is offered during the annual Open Enrollment period or a qualified status change event. You must elect this benefit each year to continue from one year to the next.

How to Receive Reimbursement

To be reimbursed for eligible medical expenses, claims for reimbursement to the HFSA may be submitted in one of the following ways:

Streamlining

If you do not have any other health coverage, you can elect to have your HFSA set up with “streamlining.” Streamlining automatically sends the unpaid portion of your eligible medical claim (deductible, your portion of the coinsurance, etc.) directly to your HFSA account for reimbursement.

Non-Streamlining

Direct Claims Submission

With this option, you submit your claims to PayFlex on the Request for Reimbursement form after receiving your EOB from the plan or any other health plan in which you participate.

Over-The-Counter (OTC) Claims Submission

With this option, you submit claims to PayFlex on the HFSA OTC Claims form regardless of whether you have elected streamlined or direct claims submission.

Great Reasons to Enroll in a HFSA

  • You contribute pretax dollars from your paycheck (up to the IRS limit) throughout the year, but your full contribution is available for use at the start of the plan year.
  • If you and your spouse both have a HFSA, you can each contribute up to the IRS limit.
  • You can use the funds to pay for qualified health care expenses for you, your spouse and/or your tax dependents.

Such expenses may include:

  • Copays, coinsurance and deductibles
  • Dental expenses like orthodontia and crowns
  • Vision expenses like laser eye surgery and contacts
  • Over-the-counter (OTC) items prescribed by your health care provider

Things to Keep in Mind …

  • At the end of 2023, you may carry over up to $610 of unused funds in your HFSA to the next benefit year, but unused amounts over $610 are forfeited.
  • Services for eligible expenses must be received while you are covered by the plan—coverage stops during periods of leave without pay and at termination. Your HFSA coverage also stops when you move to a bargaining unit which does not participate in the Select Benefits/AlaskaCare health plan.
  • Services must be received prior to the end of the benefit year, December 31, and claims for the benefit year must be filed within 90 days of the end of the benefit year.
  • You can view the IRS contribution limits, a list of common eligible expense items, and full instructions for seeking reimbursement on the PayFlex member website.

For questions you can call PayFlex directly at (888) 678-8242, Mon-Fri 4am – 4pm AST, and Sat 6am – 11am AST, or visit inspirafinancial.com

 

flu season graphic

 It's Flu Season

Influenza (flu) is a contagious respiratory illness caused by influenza viruses. It can cause mild to severe illness. Serious outcomes of flu infection can result in hospitalization or death. Some people, such as older people, young children, and people with certain health conditions, are at high risk of serious flu complications.  There are two main types of influenza (flu) virus: Types A and B. The influenza A and B viruses that routinely spread in people (human influenza viruses) are responsible for seasonal flu epidemics each year.

You can take Action to Protect Against Flu

  1. Get a flu shot: The best way to prevent flu is by getting vaccinated each year. It can reduce flu illnesses, doctors’ visits, and missed work and school due to flu.
  1. Preventive Steps: Take actions every day to help stop the spread of germs.  Avoid close contact with people who are sick.  Stay home when you are sick.  Washing your hands often will help protect you from germs.  Avoid touching your eyes, nose and mouth.
  1. Treatment: Most people with flu have mild illness and do not need medical care or antiviral drugs. If you get sick with flu symptoms, in most cases, you should stay home and avoid contact with other people except to get medical care.  If, however, you have symptoms of flu and are in a high-risk group or are very sick or worried about your illness, contact your health care provider.  There are prescription medications called antiviral drugs that can be used to treat flu illness.
​​The CDC's comprehensive website with general information on influenza transmission, symptoms, prevention, treatment and more can be found here: Influenza Information

 

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Employee Insurance Information Booklets

The health benefits that are available to you from the State of Alaska AlaskaCare Employee Health Plan represent a significant component of your compensation package. They also provide important protection for you and your family in the case of illness or injury. You can find the Employee Insurance Information Booklet Here

 

feedback

 

We Value Your Feedback! State of Alaska employee input is valued and important. Below is a list of ways to contact us with your feedback. Also, a full list of AlaskaCare health plan and partner contact information can be found on our website.

AlaskaCare – Plan Administrator

  • Toll-Free: (800) 821-2251
  • In Juneau: (907) 465-4460
  • TDD: (907) 465-2805
  • Fax: (907) 465-3086
  • Email: doa.drb.mscc@alaska.gov
 

Physical Address: 

State Office Building
6th Floor
333 Willoughby Avenue
Juneau, AK 99801

Mailing Address:

State of Alaska
Division of Retirement and Benefits
P.O. Box 110203
Juneau, AK 99811-0203

 

Health Benefit Contact Information

Division of Retirement and Benefits
Member Services: (907) 465-4460 | Toll-Free: (800) 821-2251

Medical Benefits: Aetna
Member Services: (855) 784-8646

Dental Benefits: Moda/Delta Dental
Member Services: (855) 718-1768

Pharmacy Benefits: OptumRx
Member Services: (855) 409-6999

Health Flexible Spending Accounts (HFSA): PayFlex
Member Services: (800) 416-7053

Surgery Plus
Member Care Advocate: (855) 715-1680

Vision: Aetna VSP
Member Services: (855) 784-8646

Teladoc
Member Services: (855) 835-2362