Hennepin Health Newsletter July 2015


July 2015



Ross Owen

Julie Bluhm
Clinical Program Manager

Lori Imsdahl


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Hennepin Health is an innovative health care delivery program that was launched in January 2012.

The program is a collaboration between Hennepin County Medical Center (HCMC), NorthPoint Health and Wellness Center (NorthPoint), Metropolitan Health Plan (MHP), and Human Services and Public Health Department (HSPHD) of Hennepin County.

Hennepin Health members receive care from a multidisciplinary care coordination team. Other innovative features include a common electronic health record, and tiered care that is based upon a member’s identified needs.

Find eligibility and enrollment information at the MNsure website.


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for more information.

2015 mid-year recap

From January to June 2015, Hennepin Health grew its enrollment from 9,000 to over 11,000 members, while maintaining its commitment to improve patient satisfaction, improve clinical outcomes, and decrease unnecessary expenditures. Read on for a mid-year recap.

access clinic

Hennepin Health Access Clinic team

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2015 quarter 1 highlights

community paramedics

Community paramedics at Harbor Light Shelter

Psychiatric consult

Psychiatric nurse Sophia Williams-Ogu works on the psychiatric consult project at NorthPoint 

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2015 quarter 2 highlights

rise and acf

Staff from Rise, Inc., and the Hennepin County Adult Corrections Facility collaborate to improve health care


Sandra Nikolov, new social service navigator

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2015 media mentions

American Dental Association 

The American Journal of Managed Care (AJMC)

American Journal of Public Health

Annals of Family Medicine


Modern Healthcare

National Housing Conference & the Center for Housing Policy

The New York Times

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2015 evaluation highlights

Hennepin Health relies on data analytics to improve the program. Here are two notable evaluations we’ve completed this year.


Megan McCoy

Quality of Life and Barriers to Housing 2015 Survey

In 2015, Megan McCoy — a graduate student and Hennepin Health intern — administered a survey to 150 Hennepin Health and non-Hennepin Health members. The intent of Megan’s survey was to understand the quality of life and barriers to housing for Hennepin Health members who identify as homeless, transitionally housed, and unstably housed. Megan connected with survey participants at Harbor Light Shelter, Health Care for the Homeless, Metropolitan Health Plan, and the Hennepin Health Access Clinic.

A few findings:

  • 85% (n=126) of respondents said that being homeless or unstably housed has had a negative impact on their health.
  • 75% (n=110) of respondents have a chronic illness such as COPD, TBI, diabetes, hypertension, cancer, or bipolar disorder.
  • Among the Hennepin Health population, homeless individuals who have a mental health diagnosis are 30% more likely to have an inpatient admission than a non-homeless individual.
  • American Indian/Alaskan Natives make up 4% of the Hennepin Health population. However, they constitute 13% of the population that is both homeless, has a mental health diagnosis, and is in need of inpatient care. They are thus 3.4 times more likely than members of any other race to be homeless and to experience an inpatient admission.
  • A female that uses Hennepin Health is 3 times more likely to have a mental health encounter than a male who uses Hennepin Health. Nearly 40% of women on Hennepin Health will have a mental health encounter with a provider (versus 13% of men).
  • Respondents cited the following factors as most detrimental to their quality of life: their own mental health, where they sleep, the neighborhood where they sleep, their economic or financial situation

This revealing information will be used to better serve Hennepin Health members.

RS Eden

RS Eden

Housing evaluation

Hennepin Health’s data analyst looked at 123 members who were housed by Hennepin Health’s social service navigation team between 2012 and mid-2014 and analyzed their rates of emergency department, psychiatric emergency department, and inpatient hospital admissions, and outpatient clinic visits one year prior to and one year following their housing placement.

Hennepin Health members housed through housing navigation services saw significant reductions in acute care utilization following placement:

  • Members were admitted to a hospital 16% less often after placement in housing
  • Members visited the emergency department 35% less often after placement in housing
  • Members visited the psychiatric emergency department 18% less often after placement in housing
  • Members received outpatient clinic visits (including primary care) 21% more often after placement in housing

Read more here.

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Ways to connect


Hennepin Health staff film a YouTube video

In 2015, Hennepin Health revamped its website and rolled out a Twitter account and YouTube playlist. We also remain on Facebook. Connect with us at:







YouTube playlist: 


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DHS 2016 Families and Children Contract Negotiations

On July 28, Hennepin Health received notification from DHS that it was invited to enter into 2016 Families and Children contract negotiations to provide Medical Assistance and MinnesotaCare health care services in Hennepin County. Hennepin Health is one of three managed care organizations in Hennepin County that was invited to enter into contract negotiations for these populations. The expected result of this process is that Hennepin Health will begin serving children, pregnant women, and adults with children in 2016.

This opens an exciting new chapter in Hennepin Health’s story. Please keep in touch for updates about how the Hennepin Health model evolves to meet the needs of more members of our community!


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