A recent incident at a leasehold residential property highlighted the power of community care and interdepartmental collaboration.
A concerned leaseholder contacted Leasehold Services after discovering an elderly neighbour on the ground outside their flat. Acting swiftly, Somerset Lifeline was called, ensuring the neighbour was safely returned to their home.
In response to the initial email, additional welfare calls were arranged and carried out over the weekend to monitor the neighbour's wellbeing.
This proactive approach not only provided reassurance but demonstrated the trust leaseholders place in Leasehold Services. The situation exemplifies the compassion shown by individuals within the community and the seamless cooperation between departments. It’s a testament to how thoughtful action and effective communication can make a meaningful difference in someone’s life.
Somerset Lifeline is an emergency alarm comprising a button worn on the wrist or around the neck, and a small alarm unit that plugs into your electricity socket and phone line.
At the touch of a button help is on hand from our Somerset based response team 24 hours a day, 365 days a year.