Instructions for Creating or Updating a REGTAP Account

To create a REGTAP account, go to https://regtap.cms.gov, and click "Create an Account." Complete the form and select "Submit." You will receive an email to complete the process.

For new accounts and existing REGTAP users, please be sure to select your applicable Organization Type. We have noticed that many assisters have selected the incorrect Organization Type in REGTAP. For the Federally-Facilitated Assisters Group, there are six (6) unique organization types, please select the organization type that most closely represents your organization.

• Certified Application Counselors (CAC) Designated Organizations (CDO);
• Federally-Certified Navigators and Navigator Grantee Organizations;
• Primary Care Associations (PCA);
• Indian Health Care Program Assisters (Tribal);
• Enrollment Assistance Personnel (EAP); and
• State-Based Marketplace-Federal Platform (SBM-FP) Marketplace Assisters.

Selecting the appropriate organization type helps ensure you receive communication relevant to your organization and appropriate event access. Please do not select "issuer" as part of your organization type. Issuers are insurance companies such as Aetna, Blue Cross - Blue Shield, etc. Issuers are not permitted to attend our webinar series.

Instructions for Signing up for Assister Webinars

1. Please visit Registration for Technical Assistance Portal (REGTAP) to register for this series by clicking on the REGISTER NOW button.
2. Click “Register Me.” You will receive a separate email notice indicating your confirmation or waitlist status for the series.
3. For each webinar you will receive an access email with the subject line 'REGTAP Reminder and Access Information for 2024 Marketplace Assister Webinar Series' from REGTAP Registration Support (no-reply@zoomgov.com). This access email will contain your unique Zoomgov access link and is distributed one (1) business day before the webinar (Tuesday) and again one (1) hour before the webinar (Wednesday).

You will only need to register once for the 2024 Marketplace Assister Webinar Series. Following registration, you will receive a REGTAP access email for each webinar in the series. Please be aware, if you have not registered for the 2024 Marketplace Assister Webinar Series, registration closes 24 hours before each webinar. Stay in the loop and register now!

Note: If you were a confirmed registrant for the 2023 Marketplace Assister Webinar Series and selected the option to opt-in for 'Future Automatic Confirmation', you will not need to register for the 2024 series, as your registration for the prior Marketplace Assister Webinar Series will rollover to this series.