National Flood Insurance Program: Information to Help Recover from the Storm

Areas of New York and New Jersey are currently impacted by flooding due to heavy rain and storms. Following widespread flooding, FEMA and its National Flood Insurance Program (NFIP) are standing by to assist you and your community as you work to help with recovery.

Below are resources available for your use. All resources may be shared with or distributed to other partners in insurance, public safety, emergency management, media and elsewhere.

Quick Resources

• Video: How to Secure Documents in Preparation for a Flood English | Spanish 
• Video: How to Document Damage English | Spanish
• Flyer: How to Start a Flood Insurance Claim Flyer English | Spanish

Filing Your Claim

• Fact Sheet: Starting Your Recovery: FEMA’s Flood Insurance Claims Process English| Spanish 
• Fact Sheet: Wind Damage Versus Floodwater Damage English | Spanish
• Flyer: Identifying Your Advocates After a Flood English| Spanish

Recovering from a Flood

• Website: How to Document Damage and Start Clean-Up
• Booklet: Recovering Financially After a Flood
• For resources on how to Save Your Family Treasures, see Save Your Family Treasures | FEMA.gov.

Social Media Tools

• Social Media Messaging for Flood Disasters English | Spanish
• Resource Library: NFIP Resource Library (additional social media content, videos, and fact sheets)

Additional Resources for NFIP

• Publication: Answers to Questions About the NFIP | FloodSmart
• To learn more about flood safety or to access select resources in additional languages, you may visit the Disaster Response webpage on floodsmart.gov.

Contact Us

If you have questions about any of the above resources, please contact nfipcommunications@fema.dhs.gov 

For general inquiries about the NFIP, contact FEMA Mapping and

Insurance eXchange (FMIX) center at (877) 336-2627 or by email.