Dear New Yorker:
Thank you for your patience. We have determined that your Pandemic Unemployment Assistance (PUA) claim can now be paid. If you have not already, you will soon receive a letter in the mail telling you how much you are entitled to. If you provided bank account information, your benefits will be deposited there. If you did not provide bank account information, you will receive a debit card from KeyBank by mail within three weeks.
As a reminder, on September 5, 2021, several federal unemployment benefit programs expired across the country, per federal law. This includes benefits through the PUA program. To certify for weeks prior to September 5, 2021, please call NYS DOL's Telephone Claims Center. For more information, visit dol.ny.gov/fedexp.
Thank you.
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