NYS Department of Labor

Dear New Yorker:  

Thank you for your patience. If you were unemployed or partially unemployed last week, your claim can now be paid. In order to receive your payment, you must certify your claim, if you have not already done so. 

You can certify your claim to get your weekly benefits in one of two ways:   

  • The easiest way is online. Please go to www.labor.ny.gov/signin and sign in to your account. From your "Account Overview" page, click on the "Unemployment Services" button, then "Certify to Claim Your Weekly Benefits Here” and follow the instructions. It is important that you continue to do this every week.
  • You can also certify for weekly benefits by phone at 833-324-0366.

Please to continue to certify every week to claim your benefits.  

If you have not already, you will soon receive a letter in the mail telling you how much you will receive each week. If you provided bank account information, your benefits will be deposited there. If you did not provide account information, you will receive a debit card from KeyBank within three weeks.

Thank You.


Click here to opt-in to additional updates from the NYS Department of Labor.