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Saturday, June 28, 3 – 6 a.m. and Saturday, June 28, 7 p.m. to Sunday, June 29, 3 a.m.
- The Pharmacy Fax Server will be undergoing maintenance. Providers will not be able to submit faxes during this time and will need to hold faxes until after the maintenance period.
- Pharmacy Point of Sale (POS) system maintenance activity will impact pharmacy claims requiring SmartPA. If you receive claim exception code 4677 with NCPDP Reject Code 75 – ‘Prior Auth Required’ during the maintenance window, please resubmit impacted claims after the maintenance period.
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Please email us for questions or to report issues at:
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