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Will Moncrease Jr. has accepted a new position within the ESIT State Leadership Team and began his work as the Partnership and Collaborations Manager on Aug. 1. We congratulate Will and kindly ask that you contact the ESIT Help Desk with any requests or questions related to the DMS, ACORN, or access to data.
Please ask your staff and coworkers to sign up for our GovDelivery notifications. This will ensure that they receive the latest updates about the ESIT DMS system, as well as our monthly Known Issues Document.
In July 2021, ESIT Help Desk staff processed 34 data fixes and 289 administrative changes in the DMS. We also processed 80 requests to give school districts access to IFSPs. If your program is implementing changes and you can anticipate that administrative changes in child records will be required, please notify the ESIT Help Desk ahead of time so we can anticipate the influx in requests.
When reporting errors to the Help Desk, please include the child ID or the child’s DOB and the first two initials of the child’s first and last name in the subject line of your email. Screenshots are also helpful to problem-solve issues where error messages are displayed. Inquiries to the Help Desk inbox and messages through the DMS have the fastest turnaround.
Please note that our average turnaround time for your request is 24 business hours. As always, we appreciate your patience.
The new Single Monthly Enrollment and Billing Count Report is released and all users with ESIT User ID are able to access the report in ESIT.Web.
We received feedback in the past that the enrollment and billing reports did not contain children who turned 3 in the first week of the following month (therefore were not yet 3 on the first business day of the month which is the count date for our billing reports). This new report was revised to include all children that are not yet 3 on the first business day of the month.
Please contact kim.hopkins@dcyf.wa.gov if you have further questions or need to make changes to your accounts.
When you log into ESIT.Web, you will notice several new reports available to users:
 The Single Monthly Enrollment and Billing Reports replace the Monthly Enrollment and Monthly A19 Billing report that were previously required to be signed and certified by contractors.
The Monthly Enrollment Exception report lists all children that are not on the Single Monthly Enrollment and Billing Report and provides the reason why these children could not be counted.
The Annual Average FTE Running Enrollment Report shows the running averages by month starting in July 2021.
There are many forms linked as PDF documents in the DMS. Please ensure that you are accessing the most recent version of these forms. We are unable to make any changes to the DMS as it is nearing its end of life. You can find all updated forms on ESIT's Forms & Publications webpage.
The ACORN system is available in a training environment. You will be asked to create and validate your own account for Secure Access Washington (SAW). This is an account specifically for the training environment. Please consider leaving feedback on your experience by using the icon in the bottom right corner which will lead you to a Google Doc. Our partners with Substantial will receive your suggestions and accolades.
Our lean but effective team works on data fixes once a week and releases the script into our production environment after we have tested it to make sure the changes are correctly implemented. Some data fixes can take our developer multiple hours to complete. We try to be mindful to schedule all data fixes in priority order and our goal is to complete them within seven business days of receipt. The FRC will receive an email or DMS message once the data correction is visible in our system.
For Assistance with ESIT DMS, email esit.help@dcyf.wa.gov.
- This is the most efficient way to get in the queue for assistance
- Send a description of your problem and include the child ID
- In some cases, it may be helpful to send a screenshot
- You may send a message directly through ESIT DMS if you do not need to attach screenshots to resolve the issue
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