Revision to Employment Network (EN) Guide for Working with Ticketholders

Social Security recently announced the Employment Network Guide for Working with Ticketholders, a new resource to assist Employment Networks (EN) in developing relationships with Ticketholders and supporting them through their journey to financial self-sufficiency.

Please note that we’ve made a revision to page 8 of the guide. ENs should follow the updated guidance below in Section 4: EN Supports and Services under Career Planning:

• Benefits Counseling: If the Ticketholder requires benefits counseling and the EN does not have a certified Benefits Counselor on staff, the EN should refer the Ticketholder to the Ticket to Work Help Line so they can be referred to the appropriate Work Incentives Planning and Assistance (WIPA) project. The Individual Work Plan (IWP) must clearly state that the Ticketholder is being referred to a WIPA for benefits counseling via the Ticket to Work Help Line.

Contact ENOperations@yourtickettowork.ssa.gov with any questions or comments related to the new guide.