The Question Section
Frequently Asked Questions
Q: We are an approved FEMA TSP for the 2022 program year. How do we obtain loads? Where can we place bids on FEMA loads? A: If your Company is being considered for a transportation opportunity, FEMA will contact you using the bid request email or phone number we have on file for your company. Keep in mind that FEMA does not have a load board, so there is no place where FEMA posts transportation opportunities.
Q: During hurricane season, will FEMA only use One-Time-Only spot bids or will they also utilize rates submitted during the bid cycle? A: FEMA will continue to select a TSP for a transportation move based on the best value for the government, even during a disaster response. FEMA can and may utilize both the trucking rates submitted during the bid cycle and OTO spot bids. FEMA only uses OTO spot bids for Air, Rail, Maritime, and TTHU moves.
Q: I am a FEMA-Approved TSP with access to LSCMS, but my account has been locked due to inactivity. How can I reset my password? A: To reset your password or reactivate your disabled account, contact the FEMA Enterprise Service Desk at 1-866-804-2394. Be prepared to provide the ESD representative with your LSCMS username and Company SCAC.
Q: Where can I find more information about emergency preparedness? A: To prepare for disasters and emergencies, visit www.ready.gov. You will have access to several disaster preparedness resources and be able to order free publications to assist you and your family in planning and being emergency ready.
Q: We are an approved FEMA TSP with one or two available trucks/trailers at any given time. Is there a minimum number of trucks and trailers we must provide to FEMA? A: It depends on the requirements associated with each move. Sometimes FEMA requires multiple trucks, and sometimes only one truck may be needed. You should only accept loads that you have the capacity to complete in accordance with the terms specified on the BOL and by the RDD.
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