CSMS # 68228015 - New ACE Portal Account Application Now Available

U.S. Customs and Border Protection sent this bulletin at 04/01/2026 03:14 PM EDT

Cargo Systems Messaging Service

CSMS # 68228015 - New ACE Portal Account Application Now Available

On April 1, 2026, U.S. Customs and Border Protection (CBP) released a modernized ACE Secure Data Portal (ACE Portal) account application for the trade community. The new digital web form facilitates:

Submission of information to CBP when applying for a new ACE Portal top account
Requests to update Account Owner information
Communication with CBP on the account setup process

The modernized tool also adds enhanced processing features for CBP personnel.

Below is an overview of the ACE Portal trade account application options. These options only apply to companies who do not have existing ACE Portal access.

	Importer Sub-account	Exporter Sub-account	Protest Filer Sub-account	All Other Sub-accounts
New ACE Portal Top Account Applications	Importer Application*	Exporter Application	Protest Filer Application	New ACE Portal Application

*For companies who need to set up the Importer sub-account view for multiple Importer of Record numbers, use the legacy ACE Portal application form (PDF).

Going forward, applicants are strongly encouraged to use the applicable web-based ACE Portal application for faster processing by CBP. CBP will temporarily continue to accept the legacy PDF-based application during the initial roll out period for the new web-based application. The application is available on the legacy application webpage and can be submitted to ACE.Applications@cbp.dhs.gov.

For more information on applying for an ACE Portal top account, review the Applying for an ACE Secure Data Portal Account webpage.

For information on how to add one or more sub-accounts to an existing ACE Portal top account, review the Managing an ACE Secure Data Portal Account webpage.

Update your subscriptions, modify your password or e-mail address, or stop subscriptions at any time on your Subscriber Preferences Page. You will need to use your e-mail address to log in. If you have questions or problems with the subscription service, please contact subscriberhelp.govdelivery.com.

This service is provided to you at no charge by U.S. Customs and Border Protection.

Privacy Policy | GovDelivery is providing this information on behalf of U.S. Department of Homeland Security, and may not use the information for any other purposes.