CSMS # 66769693 - Change in Submission Method for Individual Broker License Applications – November 14, 2025

U.S. Customs and Border Protection sent this bulletin at 11/10/2025 11:02 AM EST

Cargo Systems Messaging Service

CSMS # 66769693 - Change in Submission Method for Individual Broker License Applications – November 14, 2025

CBP is automating the submission method for individual broker license applications. As of November 14, 2025, individual license applicants will complete and submit all applications and associated fees through the eCBP portal. Individual license applications hand delivered, mailed, or emailed on or after November 14, 2025, will be returned to the applicant for submission through the eCBP portal.

Individual broker license applicants will log into eCBP using the same login.gov account used when you applied for the Customs Broker License Exam. eCBP accepts credit card and debit card payments. No additional fees are charged for payments, and receipts are provided electronically.

The change in submission method does not confer any processing position benefit. Individual license application submissions through eCBP will place an application into the already existing queue of applications.

This change does not affect the organization license application process. The organization license application submission remains a manual process. CBP will issue guidance when the organization license application is automated in eCBP.

For more information on the eCBP portal, including FAQs and QRGs, visit the eCBP Broker homepage.

For policy questions regarding individual license application submission, contact the Broker Management Officer at the application processing location. Broker Management Officer Contact Information by location is found at CBP Customs Brokers page.

For technical questions regarding the eCBP portal, contact the RevMod Service Desk (RMSD) at revmodservicedesk@cbp.dhs.gov or call 1-800-366-8732 Ext 4670.

Update your subscriptions, modify your password or e-mail address, or stop subscriptions at any time on your Subscriber Preferences Page. You will need to use your e-mail address to log in. If you have questions or problems with the subscription service, please contact subscriberhelp.govdelivery.com.

This service is provided to you at no charge by U.S. Customs and Border Protection.

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