CSMS # 66035043 - The 2025 ACE User Satisfaction Survey is Now Open!

U.S. Customs and Border Protection sent this bulletin at 08/26/2025 12:46 PM EDT

Cargo Systems Messaging Service

CSMS # 66035043 - The 2025 ACE User Satisfaction Survey is Now Open!

The 2025 ACE Customer Satisfaction Survey is now OPEN!

U.S. Customs and Border Protection (CBP) encourages all importers, brokers, carriers, and other trade community users of the Automated Commercial Environment (ACE) to take this brief survey. The survey is voluntary and anonymous. Your response will help CBP understand users’ satisfaction with ACE, and a high response rate will ensure more accurate representation across the trade community.

The survey will remain open through 11:59PM ET on September 12, 2025.

To access the survey, please click on the following link*:
https://www.surveymonkey.com/r/9VCPLN7

Please note you may need to copy and paste the URL into your web browser.

*DISCLAIMER: You are now leaving a DHS website and are going to a website created and maintained by a public and/or private organization. For more information to the DHS Redirection linking policy go to https://www.dhs.gov/redirect.

Update your subscriptions, modify your password or e-mail address, or stop subscriptions at any time on your Subscriber Preferences Page. You will need to use your e-mail address to log in. If you have questions or problems with the subscription service, please contact subscriberhelp.govdelivery.com.

This service is provided to you at no charge by U.S. Customs and Border Protection.

Privacy Policy | GovDelivery is providing this information on behalf of U.S. Department of Homeland Security, and may not use the information for any other purposes.