CSMS # 57337175 - Drawback: Instructional Video for New Drawback Filers Describing the Methods for Filing a Claim in ACE

U.S. Customs and Border Protection sent this bulletin at 08/15/2023 10:49 AM EDT

Cargo Systems Messaging Service

CSMS # 57337175 - Drawback: Instructional Video for New Drawback Filers Describing the Methods for Filing a Claim in ACE

The Office of Trade, Trade Policy and Programs, has developed a brief instructional video for first-time drawback filers on how to file a claim in ACE. The video can be found on CBP.gov at:
First Time Drawback Filer Reminders | U.S. Customs and Border Protection (cbp.gov)

The video can also be accessed from the CBP Newsroom video library here:
Duty Drawback: An Overview of the Electronic Filing Requirements for First-time Claimants | U.S. Customs and Border Protection (cbp.gov)

First-time filers are encouraged to view the video and the other drawback related information on CBP’s drawback page: Drawback | U.S. Customs and Border Protection (cbp.gov)

Questions concerning this issue can be addressed to the Office of Trade at OTDRAWBACK@CBP.DHS.GOV

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