Cargo Systems Messaging Service

CSMS # 54952300 - Updates to Broker Functionality in the Modernized ACE Portal

On February 2, 2023, U.S. Customs and Border Protection (CBP) successfully deployed the following functionality in the modernized ACE Portal:

• Individual Licensed Broker (ILB) Indicator for Broker Employees
  • When viewing and editing a “Trade Employee,” users can now indicate that an employee is also a licensed broker
• Improved Functionality for Uploading Employees
  • The bulk upload process now allows up to 200 employees to be uploaded
  • A new "Pending" status is displayed to show that a bulk upload is in progress
    • Important: When viewing the “View Uploads” list after completing an upload action, users should click the “Refresh” button periodically to view the updated “# of Successes,” “# of Errors,” and “Status” for the upload
  • Duplicate employees are no longer created
• New Column on Broker Employees List
  • The “Employee End Date” field is now displayed as a column on the “Employees” list for “Broker Permit”
• Check for Duplicate Social Security Numbers (SSN) when Creating an Employee Record
  • When creating a new employee, the system now prevents the creation of records with duplicate SSNs

CBP will also update the associated ACE training materials with the above information.

For more information about the recent broker reporting/national permit changes, review the Customs Broker Modernization webpage. For technical issues, contact the ACE Account Service Desk (ASD) at 866-530-4172 or ace.support@cbp.dhs.gov.