CSMS # 53360984 - UPDATE ACE Protest Module Server Error When Uploading Documents Issue

U.S. Customs and Border Protection sent this bulletin at 09/21/2022 03:48 PM EDT

Cargo Systems Messaging Service

CSMS # 53360984 - UPDATE ACE Protest Module Server Error When Uploading Documents Issue

ACE technical staff are still actively working to fix the server error issue when attempting to upload documents in the Protest application.

For users where this upload issue is blocking Protest creation, we recommend creating the Protest without attachments for now and add the attachments once the issue is fixed and the upload is working consistently. We are working to get this issue resolved as quickly as possible and apologize for any inconvenience.

A follow-up CSMS will be issued once the issue is fixed.

Questions or concerns should be directed to Entry Summary, Accounts & Revenue Division (ESAR) at esar@cbp.dhs.gov.

Update your subscriptions, modify your password or e-mail address, or stop subscriptions at any time on your Subscriber Preferences Page. You will need to use your e-mail address to log in. If you have questions or problems with the subscription service, please contact subscriberhelp.govdelivery.com.

This service is provided to you at no charge by U.S. Customs and Border Protection.

Privacy Policy | GovDelivery is providing this information on behalf of U.S. Department of Homeland Security, and may not use the information for any other purposes.

CSMS # 53360984 - *UPDATE* ACE Protest Module Server Error When Uploading Documents Issue

Cargo Systems Messaging Service

CSMS # 53360984 - *UPDATE* ACE Protest Module Server Error When Uploading Documents Issue

CSMS # 53360984 - UPDATE ACE Protest Module Server Error When Uploading Documents Issue

CSMS # 53360984 - UPDATE ACE Protest Module Server Error When Uploading Documents Issue