Cargo Systems Messaging Service
CSMS #40329824 - REMINDER: ACE Reports Virtual Office Hours Sessions on Tuesdays and Thursdays
This message is a reminder that the ACE Reports Virtual Office Hours sessions are now underway. Any ACE Reports user can now schedule a 15-30 minute appointment with an ACE Reports expert to assist with a specific issue or question. These sessions will frequently involve the use of a webinar tool to enable the user to demonstrate the issue they are trying to resolve.
These sessions are held every Tuesday and Thursday during the hours of 7:00 AM – 9:00 AM ET and 11:00 AM – 2:00 PM ET.
Please send an e-mail to ace.reports@cbp.dhs.gov to schedule a 15-30 minute appointment during one of the time windows above. Please include "Request for Virtual Office Hours Appointment" in the subject line of your e-mail as well as a brief description of your question or issue that you would like the ACE Reports team to address.
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