CSMS #39837172 - FDA ITACS (Import Trade Auxiliary Communications System) planned maintenance 7:00am Saturday, 09/21/2019 to 2:00am Sunday, 09/22/2019

U.S. Customs and Border Protection sent this bulletin at 09/17/2019 09:33 AM EDT

Cargo Systems Messaging Service

CSMS #39837172 - FDA ITACS (Import Trade Auxiliary Communications System) planned maintenance 700am Saturday, 09/21/2019 to 200am Sunday, 09/22/2019

Due to planned maintenance, FDA’s ITACS (Import Trade Auxiliary Communications System) document upload functionality will be unavailable from 7:00 a.m. ET Saturday, September 21st, 2019 through 2:00 a.m. ET. Sunday September 22nd, 2019.

If documents must be submitted during that time, they can be submitted to the local FDA office at the port of entry via that office’s preferred alternate communication method. Contact information for all FDA import offices can be found on FDA’s Import Offices and Ports of Entry web page: https://www.fda.gov/industry/import-program-food-and-drug-administration-fda/fda-import-offices-and-ports-entry.

Those with ITACS account access will not be able to download Notices of FDA Action pdf documents during that time as well.

Questions regarding these maintenance windows can be sent to ITACS Support at ITACSSupport@fda.hhs.gov.

Update your subscriptions, modify your password or e-mail address, or stop subscriptions at any time on your Subscriber Preferences Page. You will need to use your e-mail address to log in. If you have questions or problems with the subscription service, please contact subscriberhelp.govdelivery.com.

This service is provided to you at no charge by U.S. Customs and Border Protection.

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