Administrative Updates
Join Our Provider Network
You can help! Are you or someone you know a healthcare provider interested in providing WTC Health Program members with their WTC-related health care? Enroll in the WTC Health Program provider network and you can have an impact on the health and well-being of 9/11 survivors and responders. Thousands of people are still facing ongoing mental and physical effects due to their 9/11-related exposures.
Learn more about how you can serve our members and enroll today.
Reimbursement and Electronic Funds Transfer (EFT) Sign-up
The WTC Health Program can pay Program-affiliated providers via EFT. This secure method of payment ensures quicker and stress-free reimbursement. Providers are highly encouraged to sign-up to avoid delays in payment from the Program. For providers in a CCE, email WTCHP_Provider_Enrollment@gdit.com for more information. For providers in the NPN, email WTCNPN-ProviderServices@sedgwickgovernment.com.
Policy Spotlight
Become Familiar with Covered Conditions
Eligible responders and survivors can receive medically necessary monitoring and treatment for certified WTC-related health conditions. These covered conditions fall into the following categories:
- Acute traumatic injuries
- Airway and digestive disorders
- Cancers
- Mental health conditions
- Musculoskeletal disorders
All conditions covered by the Program must be certified by the WTC Health Program and treated through a Program-affiliated provider. Certification is an official decision by the Program that confirms the member’s condition is related to their 9/11 exposure and meets Program certification policies and criteria.
To learn more about the conditions covered under each category, visit here. If you have a patient who may be eligible for the Program as a survivor or a responder, we encourage them to visit our website to learn how to apply.
Pharmacy Benefits in the Program
The WTC Health Program provides prescription coverage to members with certified WTC-related health conditions. Prescriptions for members are free of charge when prescribed by a Program-affiliated provider and must be for their WTC-related certified condition. With access to over 62,000 retail pharmacy locations nationwide and the option for home delivery, members have a wide range of options to fill their WTC-related prescriptions.
If your patient has questions regarding their pharmacy benefits, have them call Express Scripts at 1-800-935-7179.
Training and Education
Best Practices for Clinical Care
To promote and preserve high quality medical care within the WTC Health Program and to highlight best practices in the diagnosis and treatment of diseases associated to 9/11, the Program has released a number of articles and a free webinar series. Visit our website to view the series and other helpful resources.
Webinars in the Best Practices for Clinical Care series are recorded and generally available within four weeks after the live session. Continuing Education credit is available for select webinars. View past webinars on the Program website.
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