For: all providers
Stay up to date with the latest CQC COVID-19 information
We're making changes to the way we work during the COVID-19 outbreak. We've developed a dedicated area on our website so that you can stay up to date with the latest information. Find out more.
For: all providers
Joint statement from CQC and DHSC on ONS figures
We have issued a joint statement with the Department of Health and Social Care on how we're working with the Office of National Statistics to provide a more detailed and timely picture of the impact of COVID-19 on adult social care, using data on cause of death that we collect from providers.
Our thoughts are with everyone who has lost a loved one, and with the care workers who are working tirelessly to provide care and support during the pandemic. We are committed to using every avenue we can to provide the crucial support the sector needs at this time. Visit our website to read the statement in full.
For: all providers
CQC offices closed - please do not send post
All Care Quality Commission offices are now closed. This means that we have stopped communicating by post, and ask that you do not send post to us. Please use other methods to contact us, details of which are available on our website.
Please do not send completed notification forms to us by post. These should be emailed to HSCA_notifications@cqc.org.uk.
In the event that we have to issue a formal notice, we will contact the provider by phone to discuss this and to confirm the approach for further contact. Providers are also reminded of their duty of care to people using their services. For those detained under the Mental Health Act, this may mean supporting people to access the internet or make telephone calls if they ask to contact us.
For: all providers
Sharing good practice and innovations
Thank you to those people who have contacted us with their examples of good practice and innovations so far. We've been overwhelmed by the response, and it's inspiring to see so many examples of good practice, creative thinking and innovation.
We are aiming to share as many examples as possible online, but this is taking a little longer than planned due to the volume of responses we've received. We will let you know when you can read about what others have been doing, but in the meantime, please continue to share the great things you are doing! You can send examples to C19innovation@cqc.org.uk
For: NHS acute, community, ambulance and mental health trusts
Changes to CQC Insight reports frequency
Due to the current situation with COVID-19, we will be making some changes to the CQC Insight reports which we routinely share with NHS acute, community, ambulance and mental health trusts.
We will continue to share CQC Insight reports, however the frequency of these will change for some providers. For NHS acute trusts the next insight report will be shared in May, and every two months thereafter. For other sectors, reports will be shared every two months from April. We will let you know if there are any further changes to the schedule.
We appreciate the increased demands you are facing, and so while we will continue to share CQC Insight reports with you for information, there is no expectation on your organisation to respond in any way.
Useful guidance and updates
Accessibility resources to help you communicate about COVID-19
Further information
Follow us on Twitter!
Follow @CQCProf on Twitter to get regular updates about the work we are doing with professionals and provider organisations in England.
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